Credit Operations Administrator

Job Description

We're Momentum Energy - a power company owned by Hydro Tasmania, Australia's largest generator of renewable energy. We're on a mission to make energy simpler, and more human for customers. And it starts with our people: as we grow, we're nurturing a culture of belonging, where diverse views and experiences are embraced and everyone is valued and respected. We encourage applications from qualified candidates of all ages, cultural backgrounds, abilities, genders and sexual orientations and are happy to adjust our recruitment processes, even in ways we may not have thought of before. Please reach out to us about any adjustments or support you may require.

We are on the hunt for a bright, innovative, creative, customer first people person to join us as a Customer Operations Administrator in a full time role.

About the Role

The Credit Administrator is responsible for delivering all backend and administrative functions associated with Credit Management Operations.

• Maintain the Credit Management mailboxes and associated tasks.
• Funds transfer and refund requests.
• Action bounced back refunds.
• Disconnection for non-payment and associated tasks.
• Action queries/requests raised by Mercantile Agents.
• Assist with the credit legal/bankruptcy process and associated tasks and enquiries.
• Provide back up support to the Credit Receipting role.

Further information can be found on the attached Position Description: Credit Operations Administrator.pdf

About You and Your Experience

• Experience/exposure to a Credit Management environment
• Understands the importance of relationship management
• Proven interpersonal skills with high quality written and verbal communication skills
• Attention to detail
• Self-managing, pro-active, good time management skills
• Goal orientated
• Strong and proven strategic and conceptual skills
• Intermediate MS Excel Skills

What's in it for you?

You'll work in an incredibly fun and rewarding business that genuinely values its people and customers.

We are super proud of where we work, our workplace and work culture. We pride ourselves on balancing work and home life and offer a truly flexible work environment, a competitive remuneration package, and the opportunity to play a role in Australia's renewable energy transformation.

*Interested but not sure if you tick enough boxes? At Momentum, we believe in the power of unique backgrounds and skillsets. And really, box-ticking is overrated. So even if you feel you don't meet all the requirements listed, we strongly encourage you to apply.

For any recruitment enquiries or for any accessibility or workplace adjustment enquires including alternative ways to apply please contact us at [email protected] or +61 402 681 632.