P2P Global Process Owner, Finance Systems & Service Enablement

Job Description

The Gurugram office of CIP Fund Solutions supports fund management, investment activities, and integrated business services across the CIP platform. This office combines local presence with close integration across a global organization. It supports specialist delivery across functions and contributes to scalable, high-quality execution.

The P2P Global Process Owner will be part of Finance Systems & Service Enablement within CIP Fund Solutions. The role will collaborate closely with regional finance teams, procurement, treasury, IT, legal, compliance, external service providers, and the CIP FS Global Services team in Gurugram to support consistent, scalable, and well-controlled procure-to-pay processes across CIP FS.

The role carries a global mandate and requires collaboration across India, Europe, the Americas, APAC and report directly to the Head of Finance Systems & Service Enablement, currently Rasmus Bundgaard, Vice President.

Success in the position will require clear communication, strong process ownership, and the ability to establish alignment across functions, regions, systems, and service providers.

You will work in a work-from-office environment, collaborating closely with colleagues and working daily with the Global P2P process.

Role

The P2P Global Process Owner will be responsible for owning, standardizing, and continuously improving CIP FS' global Procure-to-Pay processes. The scope includes vendor onboarding, purchase requisitions, purchase orders, vendor master data, invoice processing, vendor queries, expense management, payment preparation, and related controls.

The position requires the ability to operate at Manager level, with independent ownership of global process governance, the capability to translate business requirements into effective process improvements, structured stakeholder communication, and the ability to influence adoption across teams, systems, and geographies.

Responsibilities will consist of but are not limited to

• Own and enhance the global P2P process framework, including process design, roles and responsibilities, controls, documentation, and service delivery expectations.
• Lead standardization and stabilization across vendor onboarding, vendor master data, purchase requisitions, purchase orders, invoice processing, vendor query management, expense management, and payments.
• Drive system-enabled process improvements across Business Central, Eye-share, purchase order and workflow tools, payment platforms, and related solutions.
• Define and monitor P2P KPIs, SLAs, quality measures, issue logs, and escalation routines to improve onboarding cycle times, purchase order compliance, invoice timeliness, payment accuracy, and user experience.
• Support governance and change management relating to new vendors, new entities, process transitions, purchase order compliance, banking and payment changes, master data changes, and automation initiatives.

Key performance indicators may include

• Vendor onboarding cycle time, completeness of vendor documentation, and first-time-right approval rates.
• Purchase order compliance, including PO coverage, late PO creation, and adherence to approval workflows.
• Invoice processing timeliness, invoice exception rates, backlog development, and touchless or straight-through processing levels.
• Payment accuracy, on-time payment rates, duplicate payment prevention, and resolution of payment-related issues.
• Vendor query response times, SLA adherence, issue aging, escalation effectiveness, and stakeholder satisfaction.
• Control performance, audit findings, master data quality, process documentation currency, and continuous improvement of delivery.

You

We are looking for a structured and collaborative finance professional holding a relevant degree in finance, accounting, business administration, procurement, operations, or another relevant field and a minimum 8 years of experience in Procure-to-Pay, accounts payable, procurement operations, finance operations, or finance transformation.

You bring a practical understanding of global finance processes and are comfortable operating across shared service or GCC environments, regional teams, systems, controls, and service providers. Strong end-to-end P2P knowledge, including vendor onboarding, purchase orders, vendor master data, invoice processing, vendor queries, expense management, payments, and process controls.

Strong understanding of process governance, documentation, controls, KPIs, SLAs, issue management, and continuous improvement within a global finance or shared services environment.
You have practical experience using AI tools such as Microsoft Copilot, Power Automate, Power BI Copilot, and AI-enabled ERP or invoice automation features to support P2P process documentation, invoice and vendor query analysis, KPI reporting, and finance stakeholder communication.

Experience with ERP, workflow, invoice automation, purchase order, and payment platforms; experience with Business Central and Eye-share is considered an advantage.

We look for the following in a candidate

• Strong process orientation, with the ability to simplify complex workflows and translate operational issues into practical, scalable solutions.
• Strong stakeholder management capabilities, with the ability to facilitate discussions, establish alignment, and collaborate across cultures, functions, seniority levels, and time zones.
• High execution orientation, attention to detail, and a control-focused approach to delivery, documentation, follow-up, and issue resolution.
• Curiosity and a continuous improvement orientation, with the ability to constructively challenge existing ways of working and build trust with operational teams and senior stakeholders.

The process

Please apply online as soon as possible as applications will be processed on an ongoing basis. For questions related to the role, please reach out to our Talent Acquisition team at [email protected]. We do not include CV's and Cover Letters sent by email.

As we continue to improve our candidate experience, diversity and avoid unconscious bias, please avoid having a photo in your CV. We commit to an inclusive recruitment process and equality for all applicants.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations and ownership.

CIP Fund Solutions' commitment to diversity and inclusion

CIP Fund Solutions is committed to securing a diverse and inclusive work environment where everyone feels respected and heard.

A diverse workforce allows CIP Fund Solutions to achieve results through different approaches and solutions to task execution and problem solving. We want all our employees to have equal opportunities for personal growth and career opportunities regardless of age, gender, sexual orientation, disability, religion, nationality, or ethnicity.