Commissions Advisor

As our Broker Commissions Advisor, this role is responsible for providing advanced subject matter expertise, process oversight, analysis, and cross-functional support for broker commission payments and related utility commission activities. The Advisor ensures timely and accurate broker payments, maintains data integrity and financial controls, evaluates commission exceptions and non-standard payment requests, and partners with Sales, Accounting, Finance, Operations, IT, and external software vendors to resolve complex commission issues. This role also serves as a key resource for system enhancements, reporting, reconciliations, audit readiness, and continuous improvement initiatives, while ensuring broker commission transactions are properly validated, documented, approved, and recorded. This position is based in Houston, TX, and reports to the Director, Commissions and Cash Applications.

• Serve as a subject matter expert for broker commission calculations, payment plans, broker statements, true-ups, claw-backs, net negative balances, and exception handling
• Lead and coordinate team activities to achieve departmental and organizational objectives
• Act as the primary point of contact for Broker Master Data requests, ensuring timely processing and compliance with established internal controls
• Review, validate, and analyze broker commission data from ENGIE source systems and broker commission software to ensure completeness, accuracy, and data integrity
• Process, review, and support monthly broker commission payment cycles, including scheduled payments, out-of-cycle payments, expedited requests, broker bonus payments, and repayment plans in accordance with Delegation of Authority requirements
• Research and resolve complex broker commission discrepancies by partnering with Sales, Accounting, Finance, Billing, Operations, IT, and external software vendors
• Prepare commission reconciliations, variance reporting, control reports, broker financial position analyses, and other reporting needed to support financial accuracy and audit readiness
• Support system enhancements, data migration, product changes, market changes, and future-state process design impacting broker commissions
• Evaluate exception requests for operational feasibility, financial exposure, system constraints, documentation completeness, and alignment with approved commission policies and controls
• Maintain clear documentation of approvals, support materials, decision rationale, and audit evidence for broker commission activities
• Provide guidance, mentoring, and technical support to analysts on complex commission issues, data research, reporting methods, and process execution
• Develop and recommend process improvements that enhance accuracy, efficiency, broker experience, internal controls, and cross-functional service delivery

What You'll Bring

• You hold a Bachelor's degree in Business, Accounting, Finance, Data Analytics, related fields, or in lieu of a degree ten (10) years of experience in retail energy
• A minimum of seven (7) of progressive experience in commissions, finance operations, sales operations, accounting, billing, retail energy, or related analytical roles
• You have a strong background in accounting, finance, commissions, sales operations, or retail energy, with advanced analytical and problem-solving skills and the ability to identify root causes and recommend practical solutions
• You have advanced Microsoft Excel skills, including formulas, pivot tables, data analytics, reconciliations, and macros, with experience using SQL, Power BI, SAP, and/or broker commission systems strongly
• You are knowledgeable in broker commission payment structures, retail energy contracts, billing data, payment timing, true-ups, clawbacks, and net negative concepts
• You have the ability to interpret and consistently apply policies, approval requirements, and internal controls to commission payment activities while maintaining accurate documentation and audit readiness
• You are an effective communicator with strong attention to detail, follow-up, prioritization, and time-management skills, with the ability to explain complex commission issues to both technical and non-technical stakeholders
• You are reliable, accountable, and ethical, with strong professional judgment and the ability to work independently, influence without direct authority, and collaborate effectively across Sales, Finance, Accounting, Billing, Operations, IT, and vendor teams

Additional Details

• This role is eligible for our hybrid work policy, with 3 days in Houston office and 2 days remote
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $88,800 - $136,045 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [email protected]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.