7d ago
Job description
Drive Smilics' sustainable growth through the effective adoption of technological solutions, customer retention, and the generation of cross-selling and up-selling opportunities within the B2B environment. This role combines a strong client relationship focus with commercial and technical capabilities, aiming to align customer needs with Smilics' value proposition.
Key responsabilities
- Manage the full client lifecycle from first sale through onboarding, ongoing support, renewal, and loyalty.
- Identify growth opportunities within accounts through contract expansion, consultative selling, and cross/up-selling in coordination with the sales team.
- Promote advanced product usage and ensure clients derive maximum value from the solution.
- Coordinate with support, product, operations, and quality teams to resolve issues impacting client satisfaction.
- Keep CRM up to date with key account insights: activity, risks, opportunities, and roadmaps.
- Lead client training sessions, product demos, and technical presentations to foster solution adoption.
- Prepare client-specific reports, strategic recommendations, and tailored action plans.
- Negotiate and close agreements within internal commercial policies.
- Conduct regular client visits to strengthen relationships and ensure satisfaction.
- Contribute to the continuous improvement of the customer experience by sharing insights gathered directly from the market.
Required qualifications
- 2 to 5 years of experience in a similar role
- University degree in Engineering or related field
- Experience in industrial or technological environments
- Advanced level of Spanish and/or Catalan
- Advanced level of English (C1)
- Influencing and negotiation skills
- Digital literacy and CRM usage
- Autonomy, initiative, and collaborative mindset
- Commercial reporting and analytics
Valuable assets
- Knowledge of the electricity market
- Experience in managing key accounts or complex technical sales
- Additional European languages
About this role
Posted
13 Oct 2026
Updated
13 Oct 2026
Job type
Full time
Workplace
Hybrid
Sectors
Working hours
UTC+01:00 – UTC+00:00
Experience
2 to 5 years
Employersmilics.com
LinkedInSSmilics Technologies
About SSmilics Technologies
Company Overview
Name
SMILICS TECHNOLOGIES, S.L., a private company part of The Yellow Nest Group
HeadquartersTerrassa, Barcelona, Spain
Founded1991
SizeApproximately 70 employees and estimated annual sales of €2.5 million in 2024 (source: empresia.es)
What They Do
Smilics Technologies specializes in designing and manufacturing hardware and software for electrical measurement, monitoring, and control in residential, commercial, industrial, and power grid environments (source: smilics.com). Their product portfolio includes the Wibeee platform for real-time energy consumption and photovoltaic production monitoring, the 2Grid line for supervision and management of low and medium voltage transformers and substations, as well as sensors such as Rogowski coils and current transformers (source: smilics.com). The company offers integrated hardware and software solutions that enable real-time data visualization and centralization, secondary substation monitoring, and conversion of electrical parameters into accessible information for users and operators (source: smilics.com). Their clients range from residential users to commercial buildings, industries, electrical distribution networks, and distribution system operators (DSOs) requiring visibility at the low-voltage edge (source: linkedin.com). Manufacturing is fully carried out at their Terrassa headquarters, with a strong focus on system integration, real-time monitoring, and cybersecurity in their substation solutions (source: smilics.com).
Projects & Track Record
Smilics Technologies stands out for the widespread deployment of its devices, with over 600,000 units installed worldwide, demonstrating significant commercial reach within its market niche (source: linkedin.com). Their main offerings include comprehensive solutions for monitoring and controlling low-voltage secondary substations, the Wibeee platform for energy monitoring, and a range of specialized sensors (source: smilics.com). Additionally, Smilics has expanded its geographic presence with Smilics USA, providing real-time monitoring solutions for distribution transformers and supporting the digitalization of low-voltage networks in the U.S. market (source: linkedin.com).
Recent Developments
Over the past two years, Smilics has strengthened its position in network digitalization, smart grids, and low-voltage monitoring by updating its corporate and presentation pages in 2024, highlighting its manufacturing base in Terrassa and its solutions for substations and monitoring in buildings and industry (source: smilics.com). In 2026, the company sponsored the CIRED conference, where its 2Grid, Sensors, and Wibeee product lines were showcased, along with their adoption by DSOs and utilities (source: linkedin.com). Their active presence on LinkedIn, with over 5,300 followers in 2026, reflects ongoing efforts in professional marketing and recruitment (source: linkedin.com).
Working There
Smilics Technologies presents itself as an engineering-driven company, with R&D, manufacturing, and commercial functions centralized in Terrassa (source: smilics.com). Professional profiles include roles such as CEO, marketing director, senior product manager, commercial director, and R&D director, indicating opportunities in product development, hardware engineering, software, sales, and marketing (source: theorg.com). The work environment focuses on embedded systems, electronics, industrial software, and electrical network monitoring applications, with a strong emphasis on technological innovation and digital platform integration (source: linkedin.com).
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