Service Customer Tech (m/w/d)

Job Description

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.

We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization.

How to Contribute to Our Vision

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

• Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.
• Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
• Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
• Adheres to defined processes and applicable regulations.
• Work location: Burgos, with headquarters in Villanubla

What You Need to Make a Difference

Passion for renewable energy and a sense for the importance to lead the change. We are also looking for…

• Minimum 2 years experience in similar roles
• Secondary education in Electricity/Electromechanics ( GWO certification will be an advantage)
• Excellent organizational skills, high attention to details, team management and highly proactive.
• Demonstrated ability to prioritize competing demands in order to meet deadlines.
• Excellent verbal and written communication skills.
• English level B1-B2 required

In Return of Your Commitment, We Offer You…

• Become a part of our mission for sustainability: Clean energy for generations to come
• A global team of diverse colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality
• Personal and professional development to grow internally within our organization
• Attractive remuneration package
• Local benefits such as subsided lunch, employee discounts and much more

Empowering Our People

https://www.siemensgamesa.com/sustainability/employees

How Do You Imagine the Future?

https://youtu.be/12Sm678tjuY

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.

Severely disabled applicants are encouraged to reach out to us. We have inclusive recruiting processes specifically for severely disabled persons in Spain and we do our utmost to tailor working spaces to suit your individual needs. In cases of severe disability, applicants who are equally qualified will be given preferential consideration.

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people - from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.