SQA/Formador

Job Description

• Responsible for achieving service area performance targets within EPK content and company target (site operation and Wec perf)
• On site supporting giving clear instructions, technical solutions to the service teams, supervising and ensuring that all procedures are followed in terms of safety, quality, technical, skills, timing, and productivity.
• Work actively with the teams every day in the WECs for technician guidance during maintenance, troubleshooting (more than 2 days stop duration) and special works.
• Provides coaching & educate new and underperforming teams (report, processes, site organization)
• Follow the required action to fulfil the short term and as well strategic goals
• Inform FAM/FAS of abnormal or critical situations.
• Keeping the FAM/FAS informed of what is happening in the field (compliance with procedures, conflicts, working atmosphere, etc.).
• Work in accordance with all ENERCON best practices, policies and values.
• Handles the operations concerning the resolution of the NC (Include Retrofit) until their complete resolution.
• Implement all necessary actions required to fulfil the short-term project goals and as well regional strategic goals
• Delivers effective and structured quality and technical training to technicians and stakeholders, fully aligned with ENERCON values, APAC regional goals, and local country objectives, while actively promoting safety culture and supporting regional and local performance results.
• Technical Employee Service Excellence (M/E) Actively ensures that the safety framework is respected in the activities and actively participates in the implementation of the safety culture within the organizations.
• Accompaniment of service activities, the process-es on the wind turbine on the basis of valid instructions.
• Documentation of the process monitoring (service activities) and subsequent discussion with the service team.
• Performance of nationwide WEC inspections and assessment of the WEC condition on the basis of applicable instructions and guidelines from the client's point of view.
• Implementation of WEC inspections with regard to the service provided by external providers on the basis of contractual agreements.
• Implementation of approval process monitoring for external service providers on the basis of contractual agreements.
• Evaluation of the recording of the findings with correct prioritization on the part of the internal and external service provider.
• Evaluation of the wind turbine based on that of an expert
• Documentation of the WEC Inspections in the systems provided.
• Support for intern development, training, mentoring of Field service Technicians.
• Support FAM & HSE for RCA of Near miss, safety deviation, accident....
• Insure constant & proper access to WECs Report if deviation.
• Participate in Shift duty during weekend and national Holidays
• Actively coach training and develop service technicians in order to achieve best practice and continuous improvement.