Field Service Technician

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream-we're making it reality.

For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Field Service Technicaln to join our team in one of today's most exciting technologies. This role will report to Field Service Manager title and is based in Italy.

Role and Responsibilities

• Provide fuel cell service during field visit dispatches
• Operate a service vehicle safely
• Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
• Manage on-site preventative maintenance, repair, test, and diagnostic tasks
• Follow company procedures and protocols
• Diagnose errors or technical problems and determine/implement proper solutions
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Maintain/build positive relationships with customers
• Produce timely and detailed service reports as required
• Other responsibilities as assigned
• Required to reside within the Service District
• Training: Two initial training sessions of up to four weeks each in San Jose, CA
• Feeling comfortable working on a platform at heights up to 5 mt.

Education and Experience

The following MINIMUM levels of experience and or education are required:

• High school diploma & 6 years' experience in electrical, process controls, or electro-mechanical fields;
  - Or -
• Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)
  - Or -
• 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)

Skills and Experience

• Strong electrical troubleshooting/diagnostic skills required
• Familiar with safety standards, especially those related to electrical work
• Prior experience as an electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms
• Experience with various electrical/electronic test and measurement equipment
• Able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude, to include troubleshooting/repair skills
• Highly motivated and able to work autonomously
• Demonstrates sound judgment in the resolution of complex problems
• Team player who exhibits a high level of integrity and professionalism
• Communicates written and verbal English effectively
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to regularly handle equipment up to 25 kgs.
• Able to reach, squat, bend, and twist during the work day
• Able to use a ladder or stepstool regularly
• Able to facilitate 24X7 on-call duty
• Able to facilitate shift work as needed
• Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)
• Able to regularly support overtime to achieve quarterly goals
• Able to regularly travel (drive) throughout a large Service District
• Able to travel occasionally to other US and international destinations
• Able to maintain a driving record in good standing

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.