Diplômé en Solutions Techniques (H/F)

Job Description

Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid.

We provide a portfolio management platform and trading services to utilities, suppliers and energy traders. The platform helps solve the complex issue of hourly matching between clean energy generation and consumption, at scale. You can find out more about the 24/7 energy space in this article.

Initially founded in 2021, our team is now around 30 people. We have clients in the US, Europe and Asia, and our team is primarily located in western Europe.

This is your opportunity to work on a product that's creating a pathway to a fully clean energy grid. Your efforts will have a direct and sizeable contribution to the climate transition.

Remote-first

Granular Energy is a remote-first organisation and this role is 100% remote. We hire employees that live in mainland Western & Central-West Europe (e.g. France, Germany, Austria, northern Italy, the Netherlands, Belgium, northern Spain, or mainland UK) so they can get to Paris, Brussels, Amsterdam, or London by train within a reasonable time frame 3 times per year (either night train or half-day ride).

As this role is open to graduates, we prefer to hire in a city where the employee will be able to spend time with colleagues and are focusing recruitment on London. Candidates that can easily get to London (England, Paris, Brussels for example) could also be considered.

What's the mission of this role?

This role is a graduate position for our "Technical Solutions" team, at the crossroads between Sales and Product teams, and in direct interaction with our clients.

At Granular Energy, the Technical Solutions team is in charge of supporting the business development activities with advising prospects and clients and ensuring the delivery and success of the best solution(s) to them, once onboarded.

In practice, this is a client-facing role that involves leveraging domain expertise to find the right solution for each customer. The role also requires navigating complex processes and systems and figuring out integration plans to ensure a smooth onboarding of our enterprise clients.

The role is strategically important to our activity, and interacts with all parts of our business including our commercial, product and technical activities. It is a great opportunity to make an impact and drive change in the energy industry, but also to learn from different departments at Granular and unlock growth opportunities in several of them!

Who we are looking for!

Responsibilities of this role

• Hands-on implementation of solutions and case studies with our clients:
  • digging into our clients' domain and activities
  • design and document integrations with clients' data sources and our SaaS portfolio management software that often require thinking outside the box - it's new software after all!
  • implement data integrations for client-specific needs
• Managing client and prospects onboarding and service, from communication and advisory to technical support
• Reporting on / synthesising activity, pain points, decisions and progress on the main ongoing projects to other key managers in the company
• Contributing to product and other cross-functional projects when required

Some example activities:

Technical/analysis Work

• Explaining our technical documentation to customers and guiding them through all steps of integration with our systems
• Monitoring processes and automations to ensure our product, and their usage by the customer, runs smoothly

Client communication

• Translation of technical and product-related concepts into non-technical language and visualisations for clients
• Resolving technical issues during the life of the contract

Essential Experiences, Competencies & Knowledge

• STEM education
• Good communication skills, and the ability to interact with a wide variety of internal and external stakeholders
• Appetite for the energy industry, and ideally some knowledge of it already
• Strong analytical mindset and problem-solving skills
• Knowledge of a scripting language (preferably Python - VBA or R knowledge also a plus)
• Advanced proficiency with Excel and other office tools (Powerpoint)
• Fluent in English

Bonus points for

• A first experience such as an internship in the energy industry

What's in it for you!

• Transparent salaries based on seniority/location (see "compensation" section left)
• Remote first: WFH or your local co-working space
• Three all-hands gatherings each year: most recently in Rotterdam, Brussels, Paris
• 30 days holiday (plus public holidays)
• Physical & mental health: we offer gym subsidies and access to therapy via Spill
• Equity: share options in a fast-growing company (BSPCE/EMI)
• Make your mark on an early-stage climate product in a high-impact space

DEI Statement

Granular Energy is dedicated to fostering diversity and nurturing talent. If you don't possess all the skills listed above but believe you have the qualities we're seeking, we encourage you to reach out. We value diverse perspectives and are committed to building an inclusive team.

We look for candidates who have a high level of demonstrated comfort with cultural competency. People of colour, people with disabilities, veterans, women, lesbian, gay, bisexual, and transgender people are encouraged to apply. All applicants will be considered without regard to race, colour, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.

A Bit More About Our Product

Our product currently consists of a portfolio management solution for energy suppliers, retailers, utilities, traders. It helps our clients model their portfolio of supply and demand in a comprehensive way, and manage and optimise the flow and attribution of carbon-free energy within this portfolio. It supports the launch and service of new-generation, more transparent green offers, while helping portfolio managers streamline their operations and risk management. We would welcome your thoughts and questions on this value proposition, in our first screening interview.

Recruitment process

• Screening call
• Live case study
• Final interview