Senior Analyst

Job Description

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

As a Senior Analyst within the Commercial Planning & Insights team, you will play a key role in shaping sales and pricing strategy across AGL's residential and SME segments. Leveraging data and analytics, you'll generate insights that enhance commercial performance, optimise customer experience, and support market growth.

You'll analyse customer behaviour, market trends, and competitor activity to inform strategic decisions, while monitoring key sales metrics and daily performance. Working with complex datasets, you'll translate insights into actionable recommendations, helping to drive competitive, data-led commercial outcomes.

What you'll be doing

• Drive Commercial Insights: Generate hypotheses and deliver data-driven insights on sales, pricing, and overall commercial performance to inform strategic decisions.
• Advanced Data Analysis & Storytelling: Analyse complex datasets and translate findings into clear, compelling insights through visualisation and storytelling.
• Performance Monitoring & Reporting: Track key metrics through weekly reporting and executive-level updates, identifying trends in sales, churn, and growth opportunities.
• Market & Customer Intelligence: Analyse market dynamics, competitor activity, and customer segments (residential & SME) to uncover opportunities and shape strategy.
• Stakeholder Engagement & Impact: Partner cross-functionally with sales, marketing, product, and pricing teams to influence outcomes and continuously improve data quality and performance measurement.

About you

• Previous demonstrated experience as an Analyst or working within a customer insights or consulting role, preferably within the energy or utilities sectors.
• Strong analytical skills with experience in data analysis and visualisation tools (i.e. SQL, PowerBI).
• Experience in executive-level reporting writing and analysis.
• Ability to develop and maintain dashboards, reports and key performance indicators (KPIs).
• Excellent communications skills with the ability to convey insights and recommendations to sales teams and stakeholders.

At AGL, we offer a wide range of benefits including

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL's share purchase plan and insurance deals.

Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.