Senior Project Manager

Our Customer Business provides energy to millions of households and businesses across the UK. At ScottishPower we want to do the right thing for our customers. We believe in fair pricing and offer a choice of tariffs to suit customer needs. We offer products that help our customers control and protect the energy in their homes and the flexibility to help customers manage their energy accounts today, tomorrow and in the future.

This role sits within our Customer Business Complaints Team. The Senior Project Manager will bring together all the people involved in improvement projects and drive them through to successful implementation, leading the way, motivating colleagues, and helping to remove blockers in the journey.

What you'll be doing

• Ownership of the overall scope of the projects, ensuring gaps are identified and addressed
• Provide leadership to projects, communicating effectively as well as motivating and influencing project teams and business stakeholders to work towards common goals
• Provide overall governance around the projects, enabling effective planning for tasks and deliveries and provide benefit tracking and monitoring
• Work on complex problems with a solution-focused approach
• Influence and challenge stakeholders to align on priorities and sequencing
• Manage the risks and budgets, including the development of contingency plans

What you'll bring

As a minimum, you will bring

• Degree qualified in a relevant discipline or equivalent practical experience
• Previous project management experience of leading the delivery of software solutions to meet business needs
• Ability to think analytically about problems and help drive solutions
• Proven experience leading business improvement initiatives and delivering measurable outcomes
• Ability to manage business stakeholders, developers, and testers to drive forward system and process improvements
• Proven ability to implement change in a complex multi-national organisation
• Experience influencing stakeholders at an enterprise level
• Strong business case, financial and cost control experience

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow.

That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to 'nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected]

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.