IT-Support First Level (m/w/d)

Become an IT Support Specialist with GOLDBECK SOLAR in Farnborough, UK. Provide first-level support for technical issues, manage user accounts, and assist with IT security policies. Enjoy a collaborative work environment and the opportunity to shape the global energy revolution. Join GOLDBECK SOLAR in Farnborough, UK, as an IT Support Specialist. In this proactive role, you will provide first-level support for technical issues, manage user accounts, and collaborate with higher support levels to maintain a secure IT environment. Enjoy a trusting and professional work atmosphere, excellent conditions for independent work, and the chance to participate in the global energy revolution.

GOLDBECK SOLAR Group Farnborough, United Kingdom On-site Full Time UTC+00:00

GOLDBECK SOLAR Group

Company Overview

Name

GOLDBECK SOLAR Group

Headquarters

Baden-Württemberg, Germany

Year Founded

2001

Business Model

Sector

Renewable Energy

Core Activities

GOLDBECK SOLAR specializes in the development, construction, and operation of solar power plants. They provide comprehensive services including project planning, financing, and maintenance of solar installations.

Revenue Streams

Their revenue primarily comes from the sale of solar energy, project development services, and maintenance contracts for solar installations. They also engage in partnerships for large-scale solar projects.

Locations & Geography

Global Presence

GOLDBECK SOLAR operates in multiple countries, with a strong presence in Germany, France, Italy, Spain, and the Netherlands. Their headquarters in Baden-Württemberg serves as a central hub for their European operations.

Company Culture

Mission & Values

Their mission is to promote sustainable energy solutions through innovative solar technologies. They value teamwork, integrity, and a commitment to environmental stewardship.

Work Environment

GOLDBECK SOLAR fosters a collaborative work environment that encourages creativity and innovation. Employees are empowered to contribute ideas and solutions that enhance their projects and services.

Employee Development

They invest in employee development through training programs and workshops focused on renewable energy technologies and project management. This commitment helps employees grow their skills and advance their careers within the company.

Activities & Projects

Current Projects

GOLDBECK SOLAR is currently involved in several large-scale solar projects across Europe, including the construction of solar parks that contribute significantly to local energy needs. They are also expanding their portfolio in emerging markets.

Innovations

The company is focused on integrating advanced technologies such as energy storage solutions and smart grid systems into their solar projects. This innovation enhances the efficiency and reliability of solar energy production.

Sustainability Practices

GOLDBECK SOLAR is committed to sustainability by utilizing eco-friendly materials and practices in their projects. They aim to minimize the environmental impact of their operations while maximizing energy output.

Career Opportunities

Job Openings

Typical job openings at GOLDBECK SOLAR include roles in project management, engineering, sales, and technical support. They seek individuals passionate about renewable energy and sustainability.

Benefits & Perks

Employees enjoy a range of benefits including competitive salaries, health insurance, and opportunities for professional development. They also promote a healthy work-life balance through flexible working arrangements.

Contact Information

Social Media

Homepage

goldbecksolar.com

Careers Page

Careers at GOLDBECK SOLAR

Last updated on 2025-05-19 | Report an issue

GOLDBECK SOLAR is a leading provider of turnkey solar systems on commercial roofs and ground mounted utility scale PV power plants. With our team of dedicated employees, we develop, plan, build, operate and finance photovoltaic systems in Germany, Europe and worldwide - tailor-made with a standardized approach.

What you can expect

We are looking for a proactive and service-oriented IT Support Specialist to ensure smooth day-to-day IT operations for our employees. In this role, you will act as the first point of contact for technical issues, support our standard IT tools, and collaborate closely with higher support levels to maintain a secure and efficient IT environment.

Tasks

First-level IT Support for incidents and service requests (Service Desk, ticket handling, end-user support)
Managing user accounts and devices, including hardware, software, and MFA
Escalation and coordination of incidents with 2nd and 3rd level support
Maintenance of documentation and knowledge base articles
Support the implementation of IT security policies and compliance standards
Assist with user onboarding and offboarding processes

Profile

At least three years of experience in IT support or a similar technical role
Completed IT-related vocational training or equivalent practical experience
Solid understanding of Windows clients, common office applications, and basic networking
Strong communication skills in English; German and Italian are a plus
Hands-on approach, problem-solving skills, and customer-focused approach
Ability to work independently while collaborating effectively with the broader IT team

Benefits

Open, trusting and professional cooperation with a focus on success and enjoyment in daily work
Cooperation with a highly trained team in a dynamic, international market
Excellent conditions for independent work as well as exciting and challenging topics
Participation in shaping the global energy revolution
Employee events