Meter Systems Engineer

At Landis+Gyr, we don't just manage energy-we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era-developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better!

Job Summary

The Meter Systems Engineer (MSE) is responsible for supporting technical application of all of the Company products. The MSE serves as the field expert and liaison for smart grid metering. This position is responsible for meter and product training, meter set up coordination and metering related trouble shooting and issue resolution.

Key Responsibilities

• Develop understanding of product strengths and weaknesses as they pertain to market requirements
• Gather Competitive Intelligence
• Develop and deliver technical sales presentations to prospective and/or existing customers
• Attend trade shows and regional metering schools to conduct technical sales presentations in large group sessions
• Provide technical expertise and information to customers and prospects on system configurations, usage, operation, and features.
• Maintain up-to-date awareness of industry activities, trends, and regulatory issues Communicate "industry best practices" to maximize the value of Company solutions
• Develop positive customer relationships through pro-active customer management while providing guidance to customers in implementation, operation, training, and problem resolution
• Provide detailed information and coordinate with internal Company support teams to resolve customer issues
• Respond to customer inquiries in a timely manner
• Promptly complete and file expense reports, detailed trip reports, and documentation of customer-related activities into Company's Customer Relationship Management (CRM) system
• Develop appropriate communication channels and relationships in support of the sales teams need for internal information and communication to customers and the market. Maintains these channels in a manner that ensures cooperation, support, and teamwork.

Knowledge, Skills, and Abilities

• Microsoft office. Experienced user of ERP (Enterprise Resource Planning) & MRP (Material Requirements Planning) systems preferably SAP.

Education and Experience

• Required Minimum Level of Education: Bachelors Degree
• Required Minimum Years of Experience: 2+ to 5
• Desired Education/Experience:
• Bachelor of Science degree required / Advance degree desired from a 4-year college or university or equivalent combination of education and experience
• 3 to 5 years successful performance in a customer service or technical support related position in an electronic technology related field including independent travel and customer contact
• Experience with utility operations. AMR operations is a plus
• Must have excellent computer skills including the ability to utilize Excel, Word, Outlook, and CRM systems
• Must have a valid driver's license.

Working Conditions/Physical Requirements/Safety/PPE/OHSAS

Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.

Driving Status: Expected to travel up to 75%

Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.

Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay is in the range of $98,122 - $142,088 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.