Director, Customer Success
Arcadia
Company Overview
Arcadia
Greenwood Village, Colorado, United States
2014
Approximately 300 employees (source: linkedin.com). Revenue figures for 2023 or later are not publicly disclosed, but the company has raised $575.5 million across 16 funding rounds, including a $50 million raise in April 2024 at a $1.5 billion valuation (source: texau.com).
What They Do
Arcadia is a pioneering platform that simplifies consumer access to clean energy, primarily focusing on community solar subscriptions. Founded in 2014, the company initially aimed to connect homes and businesses to local solar farms without upfront installation costs (source: research.contrary.com). Over the years, Arcadia has evolved its offerings to include enterprise energy management software known as Arc, which aggregates data from nearly 10,000 U.S. utilities, covering 95% of residential and commercial accounts (source: prnewswire.com). The company emphasizes AI-driven analytics and utility data management, catering to a diverse clientele that includes consumers, small businesses, and Fortune 500 companies (source: arcadia.com).
Projects & Track Record
Arcadia boasts a significant track record in managing community solar projects, with over 2 GW of capacity across 1,000 projects in 16 states, serving more than 300,000 residential equivalents (source: prnewswire.com). The company is recognized as the largest manager of community solar in the U.S., with plans to scale its capacity to over 3 GW through new ventures (source: cbinsights.com). Key clients include notable Fortune 500 firms such as Iron Mountain, Adobe, and UPS, highlighting Arcadia's ability to deliver ROI for developers and savings for various user segments (source: esgtoday.com). The company also collaborates with over 300 service providers to enhance its offerings and expand its geographic presence (source: prnewswire.com).
Recent Developments
In the past two years, Arcadia has made significant strides in funding and acquisitions to bolster its market position. In April 2024, the company secured $50 million in funding at a $1.5 billion valuation, alongside a $30 million credit facility from JPMorgan Chase to support its community solar and AI innovations (source: texau.com). Additionally, Arcadia acquired RPD Energy, enhancing its Energy Procurement Advisory services nationwide (source: esgtoday.com). In March 2025, the company announced a joint venture with Perch to manage 3 GW of community solar across 16 states, further solidifying its leadership in the sector (source: cbinsights.com).
Working There
Arcadia offers a range of roles across various departments, including software development, energy industry expertise, product management, research and development, legal, finance, and operations. The leadership team is composed of experienced professionals, including CEO Kiran Bhatraju and other key executives (source: arcadia.com). The company culture is driven by a mission to decarbonize through technological innovation, and it emphasizes a collaborative environment that fosters rapid scaling and growth (source: aws.amazon.com). While specific benefits are not detailed, the company's unicorn status and focus on AI suggest competitive perks for employees (source: arcadia.com).
Last updated on 2026-02-23 | Report an issue
Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability.
Arcadia's Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including:
- Utility Bill Management: Lower utility costs and streamline bill management with automated bill payment, proactive error identification, optimized tariff structures, and budgeting & forecasting.
- Energy Procurement Advisory: Source clean energy through a comprehensive evaluation of supply options - including traditional retail options and onsite and offsite resources - to effectively manage risks, reduce costs, and achieve corporate sustainability goals.
- Sustainability Reporting: Achieve compliance goals and track carbon emissions with standardized energy data and seamless integration with leading sustainability platforms.
Tackling an enterprise client's most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We're building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!
Apply now
Job expired?Please let Arcadia know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Apply now
Job expired?Please let Arcadia know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
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About the role
February 27, 2026
Full time
Company
- United States
8-10+ years in Customer Success or Delivery roles
UTC-05:00 — UTC-08:00
