Senior System Manager - Digital Learning & Online Events (E-Learning)

Job Description

We are looking for a detail-oriented and experienced Digital Learning & Online Events Manager to join our team and help shape the educational landscape of the ISCC Academy.

In this role, you will take ownership of developing, delivering, and continuously improving impactful and user-focused learning experiences for our global stakeholders.

Your duties will be:

Digital, Blended & Online Learning Ownership

• Own the end-to-end lifecycle of digital, blended, and on-demand learning formats (concept, implementation, documentation, evaluation)
• Develop and implement practical learning concepts suitable for professional adult learners in line with strategic priorities
• Coordinate content creation with subject-matter experts, ensuring didactic clarity and feasibility
• Direct the implementation of synchronous and asynchronous learning formats, ensuring consistent quality and learner experience
• Proactively identify opportunities for scalability, standardisation, and continuous improvement
• Manage and optimize LMS and related state of the art learning technologies and AI features

Quality Assurance

• Act as quality gatekeeper for ISCC Academy's offerings that comply with ISCC certification requirements, auditor expectations, and internal quality standards
• Translate customer feedback into learning objectives, updated course structures, and documentation
• Ensure professional documentation of learning objectives, participation, and evaluation within e.g. the LMS

Operational Excellence & Improvement

• Ensure reliable delivery of all digital courses and online events
• Maintain clear SOPs for digital learning and online event workflows
• Define and monitor KPIs, evaluating training impact, and derive evidence-based improvements
• Continuously challenge and improve learning architecture, platforms, and learner journeys through data-driven decision-making and user feedback as well as industry best practises
• Serve as the primary expert for digital learning technologies and pedagogical approaches, mentoring colleagues and guiding quality improvement efforts across all formats

Your profile

• University degree (Master) in event- or project management, business administration, education technology, communication or another related field
• At least 4 years professional experience
• At least 4 years of relevant work experience within the industry (in business events, digital education, adult education, corporate learning and/or e-learning environments)
• At least 1 year in a leadership or strategy role
• Demonstrated success in leading digital learning projects, preferably in an international or sustainability-focused organization
• Proven experience in planning and delivering online formats such as training courses (including AV setups and coordination)
• Excellent English language skills (written and spoken); German language skills are a plus
• Confident managing digital platforms, data bases and tools (e.g. LMS, Articulate Rise, Zoom, Slido, WordPress, Publicate and similar)
• Proficiency with Mac and MS Office tools (Teams, PowerPoint, Excel, SharePoint, Outlook); strong general IT affinity
• Preferred: basic video editing skills (e.g., cutting, trimming) and familiarity with video production processes including filming techniques to support the in-house content creation

Why us?

We are an international and diverse team of passionate and experienced experts, joining forces for a sustainable future! We believe that our team is our core asset and we support our people as best we can.

To help you build your future and thrive with us, we offer:

Great Team Environment

• Various team events throughout the year (Celebrating Diversity, Summer Team Event, Christmas Party)
• Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services, ClimatePal, and TYC
• The opportunity to work independently and shape processes

Individual learning and development plan

• Professional onboarding to help you have an ideal start with us
• Frequent feedback sessions to ensure a high quality of communication and mutual reflection
• Many free language classes
• Access to several trainings as well as specific technical courses
• We promote from within!

Work-Life Balance

• Hybrid set-up
• 4 weeks remote work at a place of choice (after probation)
• Flexible working hours and trust based working time
• 30 vacation days and 3 additional vacation days (Christmas Eve, New Year's Eve, Carnival Monday)
• Sabbatical options

Financial benefits

• A generous pension scheme (bAV) in line with our sustainability values
• JobTicket/Deutschlandticket
• Annual bonus scheme based on performance

Wellness Programs

• Subsidized Urban Sports Club
• Health weeks promoting healthy habits in personal and professional life

Ready to join our team?

If you are passionate about digital worlds and sustainability and you would like to join our highly motivated and diverse team to make a difference, we are looking forward to your application!

Please apply via the button below with a meaningful cover letter, CV and any relevant certificates.

We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender or any other criteria that is not a professional qualification for an open position.