Risk Lead (Operational Risk)

Job Description

AGL is looking for an experienced Risk Lead to support our Customer Markets business unit in optimising its performance and resilience across the operational risk portfolio. As a Risk Lead, you'll be part of a centralised team and a subject matter expert in line 1 risk management. You will be responsible for the oversight and monitoring of line 1, operational risk, applying a collaborative, practical and pragmatic approach in line with enterprise frameworks. This role is outcomes focused, and key to providing meaningful insights and risk reporting to senior stakeholders, whilst also supporting the ongoing improvement of risk maturity.

Key Responsibilities

• Promote a strong risk culture through training, guidance, and collaboration with internal and external stakeholders.
• Partner with key stakeholders to effectively identify, assess, monitor and manage operational and compliance risks in line with the Customer Markets risk framework.
• Deliver insightful and actionable risk reports, providing recommendations to improve commercial, operational, and customer outcomes.
• Monitor and report on key risk indicators (KRIs), identify emerging risks, and ensure accurate risk data governance and ownership.
• Partner with key stakeholders to support the implementation of risk treatment plans, contributing to the ongoing improvement of overall risk maturity.
• Provide informal mentoring and coaching for more junior team members.

About You

• Minimum 3+ years experience in operational and line 1 risk management within complex and highly regulated environment (essential).
• Outstanding analytical skills with the ability to drive end-to-end risk management, including risk identification, trend analysis and controls implementation (essential).
• Proficiency with GRC systems and data tools, and a working knowledge of ISO 31000 or relevant risk management certifications (desirable).
• Excellent communication skills, with proven ability to prepare insightful risk reports and collaborate across diverse stakeholder groups.
• Experience driving strong risk culture through different tools and methodologies across different stakeholder groups.
• Highly proactive self-starter, who can self-manage time and priorities with a high attention to detail, ensuring accuracy in documentation and risk data management.

What We Offer

• Flexible work options, including hybrid arrangements and an extra week of recharge leave annually.
• Exclusive perks, such as discounts on energy, telco, and solar plans, plus novated leasing and EV subscriptions.
• Support and recognition, with 20 weeks paid parental leave for primary carers', study assistance, and our Energise reward program.
• Additional benefits, including share purchase plans, insurance deals, and opportunities to contribute to diversity and inclusion initiatives.

Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.