Account Manager

Job Description

British Solar Renewables creates renewable energy systems for a net zero carbon future. British Solar Renewables develops, builds, and maintains utility-scale solar, wind and storage projects in the UK and internationally. Having developed and built more than 700MWp BSR are a major contributor to the UK Renewable Energy Sector.

About this role

British Solar Renewables is looking for an O&M Account Manager to join our established Asset Operations team. You will be the primary point of contact for clients across solar and BESS portfolios, ensuring they receive a responsive and high-quality service while helping maximise the performance of the assets.

This role can be based in our Head Office in Shepton Mallet or our London office.

Why apply for this role?

• Work for a recognised leader in renewable energy operations, with safety at the heart of what we do.
• Manage meaningful client relationships across operational solar PV and battery energy storage portfolios.
• Collaborate with technical, commercial and site-based teams to deliver practical solutions.
• Use your commercial and relationship management skills to influence performance, service quality and client value.

What you'll be doing

• Acting as the main point of contact for Asset Owners and Asset Managers.
• Leading client reporting, including monthly and annual O&M performance reports and operational insight.
• Coordinating issue resolution, client communications and operational updates.
• Ensuring contractual obligations are delivered on time, including service delivery, SLA response and availability commitments.
• Working closely with internal teams to prioritise plant issues, manage budgets and support contract renewals or variations.
• Identifying opportunities to improve asset performance and develop value-led proposals for clients

Skills you'll need

• Proven experience in account management, ideally in a renewable, technical, operational or service-led environment.
• Strong relationship-building skills, with the confidence to manage client needs and expectations.
• Excellent communication, listening and interpersonal skills.
• The ability to manage multiple priorities, projects and stakeholders at once.
• Strong project management, negotiation and problem-solving skills.
• An interest in renewable energy, with solar PV, BESS or asset management knowledge welcomed but not essential.

What you'll get from BSR

• Monthly social events such as team lunches, breakfasts, volunteering and a Christmas and Summer party.
• Hybrid working options.
• Enhanced maternity, paternity and adoption policies.
• An annual bonus scheme to recognise your hard work.
• Employee referral scheme
• Supporting you beyond work with our Employee Assistance Programme offering 24/7 support.
• One funded professional membership per year.
• 25 days of annual leave, plus bank holidays, with the option to roll over up to 5 days.
• Long service recognition scheme
• Private health insurance
• Life insurance
• Pension

We encourage you to apply as soon as possible, this advert may close early if we receive a high number of applications.

Our Commitment: We're proud to be a workplace where individuality is valued. If you're motivated by our purpose and feel you could contribute, we encourage you to apply, even if you don't meet every requirement.