Asset Operations Manager

Job Description

Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work.

We're designing, financing, building and operating the world's most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs.

Since we began in 2017, we've raised over £2.7 billion in debt and equity funding and transformed it into >1.2GW of grid-connected batteries live or under contract and c.3,400 electric vehicles supported. We have operations in the UK, Europe, Australia, New Zealand, and the US and Canada, with a global headquarters in London.

We're the leading owner and operator of battery storage in the UK, supporting the National Grid with the uptake of renewable power. We also work with c.90% of the UK's major bus companies, powering 25% of the UK e-bus market. We're also the number one owner and operator of e-buses in Australia and New Zealand, and are quickly expanding into light commercial vehicles and trucks. Our rapidly growing company is looking for highly talented and motivated people to join us.

The Opportunity

As an Asset Operations Manager, you will take ownership of day‑to‑day operational asset management activities across assigned assets. You will act as the primary operational point of contact, ensuring assets are operated safely, efficiently, and in line with contractual, financial and regulatory expectations.

This role sits at the heart of operations, performance, and supplier interaction.

A Taste of the Day to Day

Technical Asset Management

• Monitor and analyse asset performance (BESS), identifying underperformance and implementing corrective actions
• Oversee O&M contractors to ensure adherence to KPIs, SLAs, and technical standards
• Review SCADA data, fault reports, and maintenance logs to optimise availability and efficiency
• Validate contractor performance data against SCADA/data platforms to identify underperformance, trends, degradation issues, or contractual breaches
• Lead root cause analysis for major incidents or recurring issues
• Support lifecycle planning, including major component replacements and upgrades
• Ensure compliance with grid codes, safety standards, and regulatory requirements

Operational Oversight

• Coordinate planned and unplanned maintenance activities
• Manage outages and ensure minimal downtime across the portfolio
• Drive continuous improvement initiatives to enhance asset performance and reduce costs
• Support commissioning and integration of new assets into the portfolio
• Conduct regular 'Point of Work' (POW) audits and RAMS reviews to ensure site-level safety compliance meets Zenobe's standards
• Act as a key stakeholder in the enforcement of HV and LV Safety Rules, ensuring all site works are conducted under a robust safety management system.
• Oversee the coordination of safety activities with HV contractors, TSOs and DNOs, ensuring that cross-boundary safety interfaces and switching requirements are managed by qualified specialists in accordance with rules.
• Lead the coordination of safety activities with system operators / distribution network operators, specifically managing cross-boundary safety interfaces and switching requirements.
• Own the site access and security protocols, ensuring that only competent, authorised personnel enter operational areas and that security systems are maintained to protect asset integrity.
• Drive the technical investigation of any safety incidents or near-misses, ensuring root causes are identified and preventive actions are implemented and lessons learned shared across the wider fleet.
• Conduct technical reviews of RAMS and competence records for site-level interventions, performing regular "Point of Work" (POW) audits to verify that safety theory matches site reality.
• Support audits, compliance activities, and HSE requirements
• Participate in the on-call rota for priority 1 incident response

Financial, Commercial & Contractual Management

• Manage and enforce contracts including O&M agreements, warranties, and service contracts
• Translate technical outages into risk and commercial impact, supporting the Contracts team in quantifying Liquidated Damages (LDs) and warranty claims.
• Own the OPEX budget for assigned assets, including raising/receipting POs and validating variable invoices against actual site interventions and maintenance plans
• Review supplier invoices against contracts, budgets, and payment plans
• Interface with offtakers, grid operators, and other key stakeholders

Reporting and Stakeholder Management

• Prepare regular technical and operational reports for internal and external stakeholders
• Support the continuous improvement and automation of performance dashboards to move away from manual reporting
• Serve as the 'Internal Customer', providing technical 'stage-gate' review during the handover from Construction to Operations to ensure assets meet long-term operational standards
• Provide a continuous feedback loop to the Engineering and Delivery teams to ensure 'lessons learned' from operational outages are designed out of future projects
• Present performance insights and recommendations to senior management
• Collaborate with finance, trading, and development teams to support asset optimisation strategies

Health and Safety

• Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability by; integrating these principles into daily responsibilities, ensuring a safe and supportive work environment, promoting both the physical and mental health of self and colleagues, and adopting sustainable and energy-efficient practices to minimize environmental impact. By doing so, each employee at Zenobe plays a vital role in fostering a culture that prioritises overall safety, holistic wellbeing, environmental sustainability in our business operations.

What We're Looking For

We realise that certain groups of people are less likely to apply for a role if they don't meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenobē is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero carbon world.

Essential

• Degree in Engineering (Electrical, Mechanical, or related discipline), or solid technical acumen from on-the-job training.
• Experience in the operational management of BESS of complex power infrastructure
• Strong understanding of utility-scale energy systems and performance metrics
• Experience with contractual frameworks (e.g., EPC, O&M, LTSA agreements)
• Experience managing O&M contractors and technical service providers
• Proficiency in using SCADA systems and data platforms to independently verify asset health
• Working knowledge of grid compliance and health & safety standards
• Strong operational judgement and problem‑solving skills
• Confident communicator with internal teams and external suppliers
• Ability to dive deep into technical root cause analysis while also being able to summarise commercial risks and portfolio impacts for management-level reporting
• Comfortable working independently and managing competing priorities

Desirable

• NEBOSH or IOSH qualifications

Working at Zenobe

We're passionate about sustainability and are proud to offer Team Zenobē a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box.

If you'd like to join our community of likeminded people hit the apply button now, we'd love to hear from you!

What We Offer

Charge your career at Zenobē and receive

• Up to 33% annual bonus for being awesome
• 25 days holiday, increasing with length of service up to 30 days, plus bank holidays
• Private Medical Insurance
• £1,500 training budget per year, to ensure you grow as we do
• EV Salary Sacrifice Scheme
• Pension scheme, up to 8% matched contributions
• Enhanced parental leave
• Cash back health plan
• Plus more

Lots of our people work flexibly in many different ways, including part-time, flexitime and hybrid working. We can't promise to give you exactly what you want, but please talk to us about the flexibility you need and let's see how we can make it work.

Our Approach to Diversity and Inclusion

Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Zenobē. If there are any adjustments that would help improve your experience with Zenobē, please let us know when you apply.