Part-time Operations Associate

Job Description

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. We're working with over 75 of the world's leading electric and gas utilities to provide a personalized end-to-end customer energy experience that helps meet and accelerate carbon reduction goals. We are a certified B Corp, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking an Operations Associate (Part Time) to join our team and help us achieve our ambitious goals for our business and for the planet.

How you will make an impact

As an Operations Associate, you'll play an important role in supporting the accurate and efficient delivery of customer programs by managing application data, querying records, and resolving customer applications using Uplight's systems and tools.

This role is part of a part-time operations team responsible for maintaining data quality and supporting ongoing program initiatives. You'll use your attention to detail, problem-solving skills, and curiosity to learn Uplight's platforms to ensure customer enrollment applications receive timely and accurate resolution.

What you get to do

• Use Uplight's databases and a suite of querying tools to resolve customer enrollment applications.
• Manage incoming volume of applications with research and data entry skills.
• Deliver on self-directed work with flexible working hours, while meeting defined weekly quotas and deadlines.
• Apply critical thinking and basic data collection skills to make data-driven decisions and judgment calls.
• Work amongst a cohort of part-time contractors that will maintain ongoing projects.
• Collaborate with the Product Operations team at Uplight.

What you bring to Uplight

• Attention to detail and a close focus on quality, specifically with regards to transcripting data.
• Ability to research and transcribe data accurately and efficiently.
• Excitement to learn how to use querying tools at Uplight.
• A self-starter, self-motivated mentality-ability to work with minimal guidance.
• Accountability for meeting quotas and deadlines-time management & effective communication with your manager.
• Willingness and excitement to problem solve.

5-10 hours a week

Hourly pay: $20/hr

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.