Senior Manager, Metering Field Operations

Job Description

Become an Senior Manager, Metering Field Operations at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll provide leadership and direction for daily Meter Operations, you'll be responsible for 8 to 9 service centers across SCE territory, provides field-based meter maintenance and customer service. You will be accountable for fostering a strong safety culture, driving performance aligned with compliance and financial efficiency, and instilling a continuous improvement mindset across the organization. Ensures and maintains integrity, accuracy and security of Company revenue metering infrastructure. As an Senior Manager, Metering Field Operations, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Leads multiple complex energy delivery projects including research, design, equipment specification and selection, installation, start-up, commissioning and evaluation of work progress and results.
• Manages and drives intra-day schedules and levers in real time to meet service goals and ensure business continuity.
• Leads the implementation of multiple strategic and continuous improvement initiatives, leading all aspects of day-to-day resource coordination to achieve performance goals.
• Manages the processing of new work and the scheduling of work with internal and external stakeholders, tracking performance and conducting ad-hoc analysis in support of the company's goals.
• Oversees and monitors project or program revenues, profitability, and cash management to meet or exceed budgeted and forecasted values, tracking budget utilization to ensure efficient and effective usage. Manages and implements process and system improvements, manages communications, coordinates and delivers trainings for essential business processes, and drives development of new resources and tools.
• Oversees and manages department metrics, owning and updating business processes and documentation. Manages employee performance and establishes performance expectations and goals aligned with company objectives, policies and procedures.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience supervising a team of direct reports and/or project management.
• Experience in energy delivery or distribution, preventing electrical service interruptions.
• Possess a valid Class C Driver's License.

Preferred Qualifications

• Bachelor's Degree or Masters Degree in Business Administration, Engineering or other related field
• Experience developing and executing quality programs.
• Knowledge of electrical systems
• Three years of experience collaborating with senior and executive-level personnel.
• Strong leadership, communication and negotiating skills to build consensus with partners to develop and maintain partnerships with support organizations and senior management.
• Ability to integrate work across relevant areas, improve customer satisfaction and efficiency, handle risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
• Effective resource and project planning, decision making, results delivery,

Additional Information

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The primary work location for this position is Ontario. However, the successful candidate may choose to work at another location within the Region.
• This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
• Relocation does not apply to this position.