Photomate

Technical Support Engineer

Join Photomate in Finland as a Technical Support Engineer. Provide remote and on-site support for PV and battery systems, troubleshoot technical issues, and work closely with customers. Enjoy a role with travel across Finland, international collaboration, and growth opportunities in renewable energy.
Photomate
Photomate Finland Hybrid Full time €3,000–3,500 monthly UTC+02:00

Photomate

Company Overview

Name

Photomate s.r.o.

Headquarters

České Budějovice, Czech Republic

Founded

2008

Size

Estimated employee count ranges from 60-200, with revenues of $5.9 million in 2023 (source: zoominfo.com).

What They Do

Photomate specializes in renewable energy distribution, particularly in the photovoltaic sector. Their product portfolio includes solar inverters, energy storage systems, electric vehicle chargers, heat pumps, and energy management systems (EMS). The company focuses on a wide range of products from Huawei, including inverters and Luna2000 batteries with capacities ranging from 5 kWh to 30 kWh, and also offers consumption analysis services (source: photomate.eu). Additionally, they operate as a distributor and wholesaler, providing comprehensive energy solutions from consulting to maintenance, with technical support available 8 hours a day, 5 days a week (source: photomate.eu). Their target markets include residential, commercial, and utility sectors across various regions of Europe, including Central, Eastern, and Northern Europe (source: photomate.eu).

Projects and History

Details about specific projects, such as names, capacities, or years, are not documented in available sources, indicating that the company focuses more on distribution and support rather than direct project development (source: photomate.eu). Although no ongoing major projects are explicitly mentioned, their role in equipment supply suggests involvement in regional solar deployments through their distribution network (source: photomate.eu). Key partnerships focus on Huawei Technologies Co., Ltd. for inverters and monitoring systems, and xelectrix Power GmbH for energy storage systems (source: enfsolar.com).

Current Developments

In the last two years (2024-2026), no significant announcements, contracts won, acquisitions, mergers, or funding rounds have appeared in available sources (source: photomate.eu). ENF Solar reports the latest update as of July 19, 2024, confirming ongoing operations as a distributor without highlighting recent milestones, awards, or certifications (source: enfsolar.com).

Careers at the Company

Information about job positions at Photomate is limited but suggests roles in sales, technical support, training, and logistics, driven by a large warehouse (source: photomate.eu). Hiring appears to be concentrated at the headquarters in České Budějovice, with potential opportunities in 17 foreign offices across 23 countries (source: photomate.eu). The company’s cultural indicators include a strong customer focus, expert teams providing lifetime support, and practical training programs at the Hůrka center (source: photomate.eu).

Last updated on Feb 23, 2026 | Report an issue

Job Description

Do you enjoy solving technical problems and working directly with customers? Are you interested in renewable energy and looking for a role that combines remote technical support with hands-on field service?

We are looking for a Technical Support Engineer to join PHOTOMATE in Finland.

In this role, you will provide technical support for photovoltaic (PV) systems, battery energy storage systems (BESS) and related energy technologies. You will work with customers remotely as well as on-site, taking responsibility for technical cases from initial diagnosis through troubleshooting and repair to final resolution.

What will you do?

  • Provide remote technical support and manage customer service requests.
  • Analyze system data, alarms, logs and monitoring information to identify technical faults.
  • Diagnose electrical, electronic, communication and system-level issues.
  • Guide customers through troubleshooting and provide clear technical instructions.
  • Plan and perform service visits at customer sites across Finland.
  • Carry out inspections, repairs, component replacements and electrical measurements.
  • Support commissioning, recommissioning and system configuration when required.
  • Verify correct system operation after repairs and maintenance.
  • Cooperate with manufacturers, suppliers and internal technical teams on complex cases.
  • Maintain accurate service documentation and update cases in CRM and ticketing systems.
  • Take ownership of assigned service cases from initial reporting through to successful closure.

What are we looking for?

  • At least 3 years of relevant technical experience, ideally in electrical engineering, PV, BESS, power systems, energy technologies or a related field.
  • Strong technical troubleshooting and problem-solving skills.
  • Relevant Finnish electrical safety qualification/certification required for the work performed.
  • Experience with PV, BESS or grid-connected systems is a strong advantage.
  • Additional technical certificates related to PV, BESS, electrical systems or grid technologies are an advantage.
  • Good general computer skills, including MS Office.
  • Fluent Finnish and English, both written and spoken.
  • Good communication skills and a professional, customer-oriented approach.
  • Ability to work independently and take responsibility for technical cases.
  • Willingness to travel regularly within Finland.

What kind of person are you?

We are looking for someone who:

  • enjoys troubleshooting and finding the root cause of technical issues,
  • is practical, systematic and solution-oriented,
  • communicates clearly and professionally with customers,
  • is polite, reliable and customer-oriented,
  • is comfortable working both independently and as part of an international team,
  • takes ownership and follows technical cases through to completion,
  • is flexible and comfortable with regular field work and travel.

What do we offer?

  • A varied technical role combining remote support and hands-on field service.
  • The opportunity to work with modern PV, battery storage and energy technologies.
  • Cooperation with international manufacturers, suppliers and technical specialists.
  • A high level of independence and responsibility.
  • An international working environment.
  • Opportunities to further develop your technical expertise and grow professionally within the renewable energy sector.

Additional information

Employment: Full-time
Location: Finland
Salary: €3,000-€3,500 gross/month
Travel: Regular travel to customer sites within Finland
Start date: 1.10.2026 or by other agreement

Apply now

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About the role

September 8, 2026

September 8, 2026

Full time

Hybrid

Company

€3,000–3,500 monthly

Solar Energy, Energy Storage

Photomate

photomate.eu

  •  Finland

At least 3 years of relevant technical experience

UTC+02:00

Tags

Battery Management Systems · Photovoltaics · Power Systems · Technical Support