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Service Operator for Monitoring Photovoltaic Systems (m/f/d)

Join WI SOLAR in Masburg as a Serviceoperator monitoring photovoltaic systems. This role involves digital performance analysis, customer support, and technical assistance. Benefit from a permanent contract, flexible hours, 30 days vacation, and a supportive team environment focused on renewable energy.

Flexible Full time UTC+01:00 Updated today

Applies on wi-solar.de

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Du arbeitest datenbasiert und erkennst Abweichungen frühzeitig? Dann überwache bei Wi SOLAR in Kaisersesch PV-Anlagen digital, analysiere Performance und leite gezielt Maßnahmen ein - für maximale Anlagenverfügbarkeit bundesweit.

Deine Aufgaben

  • Portalgestütztes Monitoring von Photovoltaik-Anlagen und Fehleranalyse
  • Kundenkommunikation und telefonischer Kundenservice
  • Auftrags- und Reklamationsannahme und deren Abwicklung
  • Technischer Support
  • Assistenz der Techniker Service und des Leiters Service
  • Datenaufbereitung für den Kunden oder zur internen Nutzung
  • Prüfung von Kundenabrechnungen mit dem Schwerpunkt der Einspeisevergütung
  • Terminkoordination

Wir bieten

  • Unbefristeter Arbeitsvertrag für langfristige Planungssicherheit
  • 38,5-Stunden-Woche mit flexiblen Arbeitszeiten
  • 30 Tage Urlaub pro Jahr und Heilig Abend und Silvester jeweils einen halben Tag, nicht genommener Urlaub sowie Überstunden verfallen nicht
  • Betriebliche Altersvorsorge nach der Probezeit, betriebliche Krankenversicherung nach 2-jähriger Betriebszugehörigkeit
  • Kontinuierliche Förderung der beruflichen Entwicklung, sowie regelmäßige Schulungstage
  • Sehr wertschätzendes und kollegiales Arbeitsklima
  • Regelmäßige Mitarbeiterevents und soziales Engagement
  • Mitarbeiterparkplätze inklusive E-Ladestationen
  • Lauftreff, Sportprogramm und eigener Fitnessraum
  • Mittagessen (Zuschuss zu Mittagessen) im firmeneigenen Workcafé sowie kostenlos Obst und Getränke
  • Moderne Büroausstattung (Laptop, Tablet, höhenverstellbarer Schreibtisch)

Dein Profil

  • Du verfügst über eine abgeschlossene kaufmännische oder technische Ausbildung
  • Technisches Grundverständnis
  • Interesse an neuen Herausforderungen
  • Sauberes und strukturiertes Arbeiten
  • Teamfähigkeit und eine selbständige und verantwortungsbewusste Arbeitsweise
  • Lösungsorientiertes Denken und Handeln

Pay & benefits

Health insurance Retirement plan Paid time off Learning budget Wellbeing Meal allowance

Typical pay for similar roles

Estimate
€43,200–80,000 annually
Germany · 120 similar jobs

The middle half of pay advertised on Rejobs for this group over the last 24 months. This employer has not stated a salary.

About this role

Posted
1 Oct 2026
Updated
1 Oct 2026
Job type
Full time
Workplace
Flexible
Sectors
Working hours
UTC+01:00
Employerwi-solar.de

About WI SOLAR GMBH

Company Overview

Name

WI SOLAR GmbH

Headquarters

Kaisersesch, Germany

Founded

2007

Size

Approximately 70 employees (source: kununu.com)

What They Do

WI SOLAR GmbH specializes in comprehensive photovoltaic building solutions for commercial, industrial, retail, logistics, and construction companies. The company offers a full range of services from project development, installation, and service to maintenance, placing special emphasis on tailored solutions rather than a generic "renewable energy" label (source: wi-solar.de). As a full-service provider, WI SOLAR delivers a 360-degree package that includes consulting, analysis, planning, implementation, operation, as well as service and maintenance (source: wi-solar.de). The company focuses on energy concepts for commerce, trade, industry, and logistics and also offers "Wi INVEST," a solution for customers who want to benefit from solar energy without making their own capital investments (source: wi-solar.de). Their target audience primarily includes businesses and property owners with high electricity demands, especially in construction, trade, industry, retail, and logistics sectors (source: wi-solar.de).

Projects & Track Record

WI SOLAR boasts over 15 years of experience in planning and implementing high-quality rooftop photovoltaic systems for businesses, focusing on commercial rooftop systems, green roofs, ground-mounted systems, battery storage, and charging infrastructure (source: wi-solar.de). The company also provides comprehensive operational support through monitoring, service, and maintenance (source: wi-solar.de). According to ENF Solar, WI SOLAR operates in Germany and delivers both smaller systems and installations exceeding 1 MWp capacity, including battery storage (source: enfsolar.com). The Wi INVEST division installs and operates solar systems on company roofs for clients who prefer not to make their own investments (source: stadt-kaisersesch.de).

Recent Developments

In October 2025, WI SOLAR and TESVOLT announced an enhanced collaboration focusing on the commercial use of renewable energies with an emphasis on storage solutions, highlighting WI SOLAR’s active role in the storage-supported photovoltaic market (source: pv-magazine.de). In 2024, the company continued to be led by managing directors Andre Steffens and Sven Endris and was described as a specialist in PV rooftop systems for commercial, retail, industrial, and logistics sectors (source: wi-solar.de).

Working There

WI SOLAR offers a variety of roles in technical planning, project management, installation, service, as well as commercial functions, reflecting the company’s specialized EPC and service model (source: wi-solar.de). The workforce operates both at the headquarters in Kaisersesch and at various project sites across Germany (source: kununu.com). The company values a technically oriented corporate culture with a close-knit team of engineers, TÜV-certified experts, service technicians, and master craftsmen (source: wi-solar.de). Documented benefits include a 38.5-hour workweek, 30 days of vacation, company pension scheme, employee events, meal subsidies, sports programs, regular training, and free beverages (source: kununu.com).

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