Sungrow Europe

Customer Success Manager Remote

Become a Customer Success Manager Remote with Sungrow Europe in Munich. This role focuses on building trusted partnerships across Germany, accelerating adoption of PV inverters and energy storage solutions. Enjoy flexible home-office work combined with regular customer visits. Bring your renewable energy experience and proactive mindset to a fast-paced, innovative company driving the clean energy future.

Join Sungrow Europe in Munich as a Customer Success Manager Remote. Build strong customer relationships across Germany, promote clean energy solutions, and work flexibly from home. Benefit from a dynamic role in a fast-growing greentech company with regular travel opportunities.

Remote Full time UTC+01:00 Updated today

Munich, Germany

Job description

Your duties Your profile Our offer

Your duties

Hallo bei Sungrow Deutschland! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Germany.
Curious what this is all about? Let's dive right in:

Build and nurture trusted, long-term relationships with our customers and partners across Germany.
Accelerate the adoption of our clean-energy solutions, from PV inverters to energy storage systems, by making sure our customers get the most out of what we offer.
Be the go-to person for our German customers, with a proactive "Yes, we can" attitude.
Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation.
Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
Visit customers and partners regularly across Germany, while enjoying the flexibility of a home-office based setup.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this:

Around 2 years of experience in the renewable energy industry, ideally with knowledge of the German market.
A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.
Strong communication and commercial skills, paired with a proactive, hands-on mindset.
The ability to work independently and thrive in a fast-paced environment.
Confident use of Microsoft Office, with CRM knowledge as a plus.
Willingness to travel regularly within Germany and occasionally across the DACH region; a valid driving licence (class B).
German and English at C1 level.

Our offer

Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our German customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.

Typical pay for similar roles

Estimate

€42,225–77,588 annually

Mid level · Germany · 84 similar jobs

The middle half of pay advertised on Rejobs for this group over the last 24 months. This employer has not stated a salary.

About this role

Posted

29 Oct 2026

Updated

29 Oct 2026

Job type

Full time

Workplace

Remote

Sectors

Solar Energy

Working hours

UTC+01:00

Experience

Mid level

Employersungrowpower.com

LinkedInSungrow Europe

About Sungrow Europe

Company Overview

Name

Sungrow Europe, regional organization of Sungrow Power Supply Co., Ltd.

Headquarters

Munich, Germany

Founded

1997

Size

More than 750 employees across Europe, spread over 25+ local offices and two R&D teams (source: sungrowpower.com)

What They Do

Sungrow Europe focuses on the development, sales, and service of high-performance power conversion and energy storage systems, especially photovoltaic inverters, string inverters, as well as commercial and grid-connected battery storage systems (source: sungrowpower.com). The company also provides comprehensive technical support, after-sales service, and field service for electromobility to support customers across Europe on-site (source: career-europe.sungrowpower.com). Beyond hardware, Sungrow Europe emphasizes software solutions, operational support, and lifecycle management, backed by specialized teams in CRM, SAP, logistics, network technology, and ESG compliance (source: sungrow-emea.jobs.personio.de). The regional organization is strongly focused on local sales and service, enabling close customer relationships and rapid project execution (source: sungrowpower.com).

Projects & Track Record

One of Sungrow Europe's most significant projects is the collaboration with ENGIE on the battery storage facility in Vilvoorde, Belgium. In September 2025, the first phase of 400 MWh of a 200 MW/800 MWh large-scale project was successfully commissioned, utilizing 320 PowerTitan liquid-cooled battery storage units (source: sungrowpower.com). Additionally, in 2025, a partnership was established with SUNOTEC for a 2.4 GWh battery storage project in Bulgaria and other European markets, highlighting Sungrow's expansion in large-scale energy storage (sources: cnesa.org, mynewsdesk.com). Their geographic presence spans Germany, BeNeLux, Spain, and other European regions with offices in Munich, Oberschleißheim, Amsterdam, and Madrid (source: sungrow-emea.jobs.personio.de).

Recent Developments

At Intersolar Europe 2025, Sungrow announced that its European organization now employs over 750 people and operates more than 25 local offices, underscoring strong regional growth and expanded customer service (source: sungrowpower.com). In September 2025, the first 400 MWh phase of Europe’s largest battery storage project in Vilvoorde was successfully completed, marking a milestone in integrating large energy storage systems (source: sungrowpower.com). Furthermore, the strategic partnership with SUNOTEC for a 2.4 GWh battery storage project in Southeast Europe was announced, further solidifying Sungrow’s position as a leading energy storage provider (sources: cnesa.org, mynewsdesk.com).

Working There

Sungrow Europe offers diverse career opportunities across technical, commercial, and operational fields, including Business Systems Consulting, CRM, SAP, Supply Chain, Logistics, Sales Engineering, Service Engineering, Talent Acquisition, User Research, and ESG/Compliance (source: sungrow-emea.jobs.personio.de). The main locations are Munich and Oberschleißheim, with Munich serving as the central office for many functions and Oberschleißheim primarily hosting customer service and logistics. Flexible work models with remote options in Germany and neighboring European countries are also offered (source: career-europe.sungrowpower.com). Employees in Munich benefit from perks such as meal vouchers, and employment types include permanent positions, internships, and fixed-term contracts (source: career-europe.sungrowpower.com). The central HR responsibility for Europe lies with Dominik Nowicki, Talent Acquisition Manager Europe, based in Munich (source: career-europe.sungrowpower.com).

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