Network & Systems Administrator

Summary

Title:

Network & Systems Administrator

ID:

Department:

Information Technology

Job Type:

Exempt (salaried)

Position Type:

Full-Time

Location:

Hybrid/Burlington, MA

Description

We are a team of caring, passionate professionals who are driven to deliver positive climate impact and to have fun while doing it! We value diversity, equity and inclusion and encourage people with diverse perspectives, skills and experiences to apply.

Position Detail

We currently have an opening for an experienced Network & Systems Administrator for this position in Burlington, MA. This position is hybrid, with some work able to be done remotely.

Reporting to the Head of Information Technology, the Network and Systems Administrator provides advanced technical support for FirstLight's network and technology platforms. Responsible for administering, maintaining, and troubleshooting the corporate network environment to ensure the reliability, security, and performance of IT systems and alignment with FirstLight's technology objectives.

Our ideal candidate possesses the experience, passion and energy to be a driving force in FirstLight's continued evolution to accelerate the decarbonization of the electric grid to meet the clean energy needs of tomorrow.

The compensation for this position typically falls between $95,000 and $115,000. The final compensation offered will depend on several factors that may include, but are not limited to, the type and years of relevant experience, industry-specific experience, relevant education/certifications and geographic location.

Our total compensation package also includes a competitive bonus plus comprehensive benefits such as health insurance, retirement savings with company match, life insurance, disability benefits, employee assistance program, paid time off, paid holidays, paid parental leave, health and wellness reimbursement, tuition reimbursement, scholarship program, employee referral bonus, volunteer time off benefit, charitable gift match program and more.

Key Responsibilities Include, But Are Not Limited To

• Design, implement and troubleshoot corporate LAN/WANS, including at remote sites;
• Manage firewall technologies and implement security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS and corporate wireless technology;
• Configure, administer, monitor, and troubleshoot network infrastructure using L2, Ethernet, VLANs, IP routing, NAT, SD-WAN, MPLS, and related technologies to ensure secure, reliable, and efficient network connectivity and performance;
• Coordinate with third-party vendors to conduct vulnerability assessments and penetration testing, and to support remediation efforts;
• Implement, configure, and support enterprise-level network and wireless infrastructure;
• Oversee security platforms and methodologies such as SOC, MDR, SIEM, IDS, IPS;
• Ensure all changes to Network, systems and technology platforms are captured by systems change management process;
• Plan, coordinate, and manage system-related projects to ensure successful execution and delivery;
• Evaluate and recommend network and platform technology enhancements to improve network performance, application stability, security, and long-term sustainability;
• Assess business and technical requirements to identify, develop or procure, and implement new or enhanced systems and technology solutions;
• Develop functional and technical documentation, procedures, and operating guides for Network systems and platforms;
• Administer and triage support tickets;
• Provide general support for FirstLight's technical platforms such as VMware, O365, AD, and Networking products;
• Comply with all FirstLight policies and procedures;
• Carries out other duties as assigned.

Job Qualifications / Skills

• Bachelor's degree in computer science, information systems management OR an MSCE with 5+ years' experience;
• 3+ years of experience in network engineering, design, implementation, and maintenance of Corporate environments including:
• Corporate wireless solutions
• Firewall technologies
• VPN technologies
• Networking products
• Network and Security monitoring tools
• 3+ years' experience in the following platforms:
• VMWARE VVF 8-9x vSwitch, vSAN
• Microsoft Azure networking and systems support
• Microsoft AD & Azure AD management
• Microsoft Entra identify management
• Telephony platforms Avaya, MITEL, MS Teams
• Design implementation and maintaining IT infrastructure
• Knowledge of Scripting languages (PowerShell)
• Strong Knowledge of Active Directory and Azure Active Directory
• Microsoft SharePoint administration
• Supporting SaaS environments
• Expertise in L2- Ethernet, VLAN, SVLAN, Port Mirroring (Local Span), Policy configuration, IP Routing, NAT, SD-WAN and MPLS.
• Demonstrated knowledge of cybersecurity platforms, tools, and methodologies, including Security Operations Centers (SOC), Managed Detection and Response (MDR), Security Information and Event Management (SIEM), and Intrusion Detection and Prevention Systems (IDS/IPS).
• VMware Certified Professional - Data Center Virtualization, preferred;
• Experience with AI platforms in corporate environment;
• Familiar with OT/SCADA networks is a plus;
• Must possess strong analytical and decision-making skills;
• Excellent verbal and written communication skills;
• Proven ability to handle multiple assignments on a timely basis with a high degree of accuracy;
• MUST reside within 1 hour of Burlington, MA;
• Ability to work on-call rotations;
• Strong problem-solving skills, initiative and ability to work independently with minimum supervision;
• Demonstrated skills in the areas of planning, organizing, and project management;
• Strong commitment toward adherence to high standards and best work practices.

Physical Requirements

• Ability to be physically mobile (stand, walk, reach, climb, bend) and also the ability to sit for prolonged periods throughout the day/work hours;
• Manual dexterity and fine motor skills sufficient to operate a keyboard, use basic tools, and perform other hands-on tasks as required.
• Must be able to occasionally lift and/or move up to 25 lbs.

Why Work for FirstLight?

We consider our employees to be our most valuable resource and we strive to provide a challenging, collegial, and rewarding workplace. FirstLight embraces a company-wide commitment to recruit, develop, and retain a dedicated, diverse, and engaged workforce that is motivated to be ever better both professionally and personally.

Joining the FirstLight Team is an opportunity to experience a unique and exciting culture. Some of our benefits for eligible employees include:

• Comprehensive Medical, Dental, Vision, Life and Disability Insurance

• Paid Parental Leave

• Health and Wellness Programs

• Mental Health Care

• 401(k) with Employer Matching

• Flexible Spending Account

• Health Savings Account

• Annual Performance Incentive Plan

• Employee Assistance Program

• Generous Paid Time Off Plan

• Paid Holidays

• Professional Development

• Employee Referral Program

• Tuition Reimbursement

• Charitable Matching Program & Employer Sponsored Volunteer Program

FirstLight provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, FirstLight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Join Our Team!