Technical Sales Advisor Regional SE

Requirements

• Bachelor Degree or Associates Degree from an accredited university in a hard science field.
• 2 years of Solar PV installation experience highly preferred.
• Experience providing technical support, both in-person and remote via phone or webinar.
• Experience providing technical and product trainings preferred. Passion for teaching.
• Formal solar training/NABCEP Entry Level or Certified.
• Knowledge about NEC, NOM, UL and IEEE Solar PV standards.
• Engineering and/or power electronics background preferred
• Ability to identify technical solutions to solve product performance or installation issues.
• Provide outstanding in-person and telephone based technical support.
• Outstanding ability to document meeting summaries, technical notes and customer feedback.
• Comfortable interacting with multiple stakeholders from different departments, including sales, technical and operations.
• Passion for innovative progression of renewable energy industry
• Ability to identify technical solutions to solve product performance or installation issues.
• Strong interpersonal and relationship driven skillset with ability to establish deep level of customer rapport.
• Committed, positive and energetic attitude with strong technical aptitude.
• Strategic and goal oriented mindset.
• Ability and comfort managing multiple tasks and projects simultaneously.
• Team player with a high degree of self-direction and self-initiative.
• Strong verbal communication and public speaking skills.
• Bi/Multilingual a plus.

Activities

• Work independently and remotely with customer and potential customers, providing a product guidance and technical support service.
• Responsible for creating strategies and frameworks to assist customers with PV system repairs.
• Assessment and recommendations on site for customers’ PV systems.
• Prospective PV systems; analyzing through technical knowledge the best and most effective methods for a PV system optimization.
• Technical support and internal trainings with Sales Managers to get better technical sales or supplier agreements.
• Enhance overall level of customer experience through continuous assessment or requirements, pain-points, needs, values, and issuance of solutions.
• Brand positioning through strengths, values and company’s central competencies.
• Evaluates customer needs for upgrades and upsells of current or new PVSystems by phone or field.
• Be the liaison between distribution channels and integration/installer accounts to assure Fronius product is positioned as #1 inverter choice, with push/pull strategy.
• Input towards vetting of new and existing territory accounts to assure premium level of support through direct or indirect (distribution) support, report to Sales Manager.
• Elevate the value of distribution relationships for all parties (installer/EPC, distributor, Fronius).
• Often market analisis and give feedback to ensure a deeple knowldedge to develope a business strategy.
• Training and Support including understanding PVsystems design and engineering support, Create PPTs or PVSystems proposals, perform product demonstrations as a technical expert.
• Participates in trade shows and providing product technical guidance or support at regional and national events.
• Provide feedback to Sales and Engineering on new products, new features, customer feedback, competitors, market trends, etc.
• Work closely with the Regional Account Managers to support the sales for Fronius products in the assigned region.
• Represent Fronius Mexico SA de CV in a professional image and promote long-term partnerships.
• Usage of CRM and SharePoint.

Are you ready for Fronius? Apply online now and become part of the Fronius family!