Post System Activation Specialist

Become a Post System Activation Specialist with Venture Solar in Stamford, Connecticut. Support customers post-installation by monitoring solar system performance, resolving issues, and coordinating technical services. Enjoy competitive pay and the chance to grow in the solar industry. Join Venture Solar as a Post System Activation Specialist in Stamford, Connecticut, and help enhance customer experiences in clean energy. In this role, you will monitor solar system performance, address customer inquiries, and coordinate technical services. Collaborate with various teams to ensure satisfaction and improve processes. Enjoy competitive pay, benefits, and valuable experience in the solar industry.

Venture Solar Stamford, Connecticut, United States On-site Full Time UTC-05:00

Venture Solar

Company Overview

Name

Venture Solar

Headquarters

Brooklyn, New York, United States

Year Founded

2016

Business Model

Sector

Renewable Energy

Core Activities

Venture Solar specializes in the design, installation, and maintenance of solar energy systems for residential properties. They focus on providing affordable solar solutions that help homeowners reduce their energy costs and carbon footprint.

Revenue Streams

The company generates revenue primarily through the sale and installation of solar panels and related equipment. They also offer financing options and maintenance services, which contribute to their overall revenue model.

Locations & Geography

Global Presence

Venture Solar operates primarily in the United States, with a strong presence in New York and surrounding states. Their focus is on expanding their services to more regions as the demand for renewable energy solutions grows.

Company Culture

Mission & Values

Their mission is to make solar energy accessible and affordable for all homeowners. They value sustainability, innovation, and customer satisfaction, striving to create a positive impact on the environment and the communities they serve.

Work Environment

Venture Solar promotes a collaborative and inclusive work environment where employees are encouraged to share ideas and contribute to the company's growth. They emphasize teamwork and support among staff to achieve common goals.

Employee Development

The company invests in employee development through training programs and workshops that enhance skills related to solar technology and customer service. They believe in fostering a culture of continuous learning and professional growth.

Career Opportunities

Job Openings

Typical job openings at Venture Solar include positions in sales, installation, project management, and customer service. They seek individuals who are passionate about renewable energy and committed to providing excellent service.

Benefits & Perks

Venture Solar offers competitive salaries, health benefits, and opportunities for career advancement. They also provide a supportive work environment that values work-life balance and employee well-being.

Contact Information

Social Media

Homepage

venturesolar.com

Last updated on 2025-04-22 | Report an issue

Venture Solar is on a mission to give customers the most enjoyable experience possible as they transition their homes to clean energy. We pride ourselves on delivering exceptional service—from the first conversation through years of savings after installation.

We are seeking a detail-oriented and customer-focused Associate Post System Activation Specialist to join our post-installation support team. Working closely with the Post System Activation Manager, this role will help monitor system performance, resolve customer concerns, coordinate technical service, and ensure customers have a great experience after their system is turned on.

Key Responsibilities

System Monitoring & Issue Identification
- Assist in monitoring the performance of installed solar systems.
- Flag underperforming systems or equipment issues for further troubleshooting.
- Maintain accurate records of system checks and service history.
Service Coordination
- Support the troubleshooting process for inverter or system issues under the guidance of the manager.
- Schedule and coordinate field technician visits.
- Track service tickets from creation through completion.
Customer Support
- Respond to customer inquiries regarding billing, monitoring, and post-activation system performance.
- Provide guidance on system use and how to track savings.
- Follow up with customers after service visits to ensure satisfaction.
Team & Process Support
- Collaborate with the service, billing, and operations teams to resolve issues quickly.
- Assist in preparing reports on fleet performance and service metrics.
- Help identify and implement improvements to post-activation processes.

Qualifications

1–2 years of experience in customer service, technical support, or operations (solar industry experience a plus).
Basic understanding of solar energy systems, especially inverters and monitoring platforms.
Strong organizational skills and attention to detail.
Excellent communication and problem-solving skills.
Experience with CRM systems (Salesforce preferred) and comfort with learning new software tools.