Responsable Mise en Service (H/F)

Job Description

Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work.

We're designing, financing, building and operating the world's most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs.

Since we began in 2017, we've raised over £2.7 billion in debt and equity funding and transformed it into >1.2GW of grid-connected batteries live or under contract and c.3,400 electric vehicles supported. We have operations in the UK, Europe, Australia, New Zealand, and the US and Canada, with a global headquarters in London.

We're the leading owner and operator of battery storage in the UK, supporting the National Grid with the uptake of renewable power. We also work with c.90% of the UK's major bus companies, powering 25% of the UK e-bus market. We're also the number one owner and operator of e-buses in Australia and New Zealand, and are quickly expanding into light commercial vehicles and trucks. Our rapidly growing company is looking for highly talented and motivated people to join us.

A TASTE OF THE DAY TO DAY

• Lead the commissioning team in the execution of all on-site and off-site commissioning activities. SW configuration, FW validation, authentication, CMS integration, testing, and commissioning
• Maintain and update the technical commissioning baseline as the product evolves. Ensuring the team is briefed and equipped before any product change reaches a live site
• Define and own the exit and acceptance criteria for every project, ensuring no project reaches handover without criteria that were set before commissioning started
• Identify where off-site pre-assembly and testing can reduce on-site risk. Work cross functionally to define the testing protocol and quality standard before it is contracted
• Build and maintain a repeatable commissioning process. Documented, version-controlled, and used by the team on every project
• Develop the SOW commissioning scope inputs for procurement. Support the definition of the specific activities, deliverables, and quality standards that must appear in every contractor RFQ
• Define the document repository specification & what goes in, in what format, by when, and submitted by whom, ensuring contractors understand this as a contractual deliverable
• Track first-time commissioning completion rates by project and contractor & use the data to improve the process and SOW scope iteratively
• Own the commissioning function's role in the CMS, define what successful CMS integration looks like before any pilot equipment is energised
• Ensure CMS integration testing is within contractor scope on all applicable projects with test scripts and pass/fail criteria
• Manage CMS-related commissioning issues through to resolution by maintaining a clear escalation path for CMS failures that block handover
• Lead, develop, and retain the team, be a good communicator and provide visible progression paths
• Identify skill gaps as the commissioning model evolves, particularly as contractor delivery absorbs execution tasks and the internal team shifts toward technical oversight and quality assurance
• Build internal capability in QMS application, third-party testing oversight, and data package quality
• Report commissioning performance to the Director of Delivery on a defined cycle, first-time completion rate, data package quality, contractor performance against scope, and transition phase progress
• Anticipate gaps in interdependency delivery clearly and early
• Maintain the pre-requisite framework as a live document, update it when the product changes, when a new territory is added, or when a process failure reveals a missing requirement

Health and Safety

• Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability by; integrating these principles into daily responsibilities, ensuring a safe and supportive work environment, promoting both the physical and mental health of self and colleagues, and adopting sustainable and energy-efficient practices to minimize environmental impact. By doing so, each employee at Zenobe plays a vital role in fostering a culture that prioritises overall safety, holistic wellbeing, environmental sustainability in our business operations.

What We're Looking For

We realise that certain groups of people are less likely to apply for a role if they don't meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenobē is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero carbon world.

• You have hands-on commissioning experience with EV charging or energy storage systems. Not project management of commissioning, rather personally configured systems, validated firmware, set up authentication, and troubleshoot CMS integration on live projects. You know what a commissioning failure looks like from the inside.
• You have built a commissioning process before. Not inherited one and operated within it, but constructed it from gap, documented it, and got a team to use it. You understand how commissioning scope lands in a contractor SOW and what the commercial consequence is when it doesn't.
• You are comfortable defining in writing what other teams owe yours before your team can do its job. You have done this ins a cross-functional environment, you have shared it with peer leads, and you have named the gap when it wasnt delivered rather than quietly absorbing it.
• You have led a small technical team. You can hold performance and morale through a period of change, identify skill gaps in your people and develop them rather than just directing them.

Useful but not essential

• Experience commissioning across multiple territories. UK, North America, Australia, Spain, and/or Benelux. Familiarity with CMS platforms. Exposure to ISO 9001 or equivalent QMS frameworks. Experience working alongside Asset Management or operational teams at project handover.

Working at Zenobe

We're passionate about sustainability and are proud to offer Team Zenobē a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box.

If you'd like to join our community of likeminded people hit the apply button now, we'd love to hear from you!

What We Offer

Charge your career at Zenobē and receive

• Up to 33% annual bonus for being awesome
• 25 days holiday, increasing with length of service up to 30 days, plus bank holidays
• Private Medical Insurance
• £1,500 training budget per year, to ensure you grow as we do
• EV Salary Sacrifice Scheme
• Pension scheme, up to 8% matched contributions
• Enhanced parental leave
• Cash back health plan
• Fertility Leave
• Payroll giving, charitable donations
• Plus more

Lots of our people work flexibly in many different ways, including part-time, flexitime and hybrid working. We can't promise to give you exactly what you want, but please talk to us about the flexibility you need and let's see how we can make it work.

Please note: Unfortunately, we are unable to provide visa sponsorship or financial support towards visa-related costs for this role. Including indefinite leave to remain (ILR).

Our Approach to Diversity and Inclusion

Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Zenobē. If there are any adjustments that would help improve your experience with Zenobē, please let us know when you apply.