Responsable des opérations d'État (H/F)

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years, we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

• Techcrunch SolarSquare article
• Elevation - Podcast with SolarSquare Founders
• Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
• The Climate Conversations ft Solar Square
• Elevation Capital - SolarSquare

Job Title - State Operations Head - Nashik

Department - Opeartions

Location: Nashik

Role Overview

As the State Operations Head - Rajasthan, you will be responsible for end-to-end project execution and operational excellence across the state. You will lead a team of Project Managers, Field Engineers, and Customer Delight professionals to deliver rooftop solar installations on time, with high quality, and customer satisfaction.

This is a high-impact leadership role that combines people management, execution excellence, and customer obsession.

Key Responsibilities

Team Leadership & Management

• Hire, train, and manage Project Managers and field operations teams across the state
• Drive a culture of ownership, quality, and customer-centricity

Operational Excellence

• Own and drive project delivery KPIs: TAT, quality score, NPS, and installation velocity
• Solve field escalations, civil/electrical site readiness issues, and DISCOM coordination hurdles
• Optimize allocation of manpower, materials, and vendors to ensure timely delivery

Cross-functional Coordination

• Collaborate closely with Sales, Design, Supply Chain, and Customer Delight teams
• Ensure seamless handoff of projects post-sale to installation and final handover

Vendor & Quality Oversight

• Onboard, train, and monitor local vendors and contractors
• Implement and enforce SolarSquare's quality and safety SOPs across every project

Reporting & Reviews

• Maintain accurate dashboards and project tracking
• Lead daily/weekly reviews with internal teams and state stakeholders

Key Requirements

Education:

• BE/B.Tech or Diploma in Electrical, Mechanical, or Civil preferred

Experience:

• 5-10 years in project/field operations, preferably in solar, construction, telecom, infrastructure, or electrical industries.
• 2+ years in a people management role is a must.

Skills:

• Strong leadership and problem-solving abilities
• Excellent communication and stakeholder management (internal & external)
• Operational planning, resource allocation, and hands-on execution mindset
• Familiarity with project management tools, CRMs, Google Sheets/Excel

Other Must-Haves:

• Based in Jaipur or open to relocating
• Willing to travel within Rajasthan
• Two-wheeler + valid license; smartphone with internet

What We Offer

• Competitive fixed compensation + performance incentives
• Leadership role in India's fastest-growing clean energy brand
• Onboarding, training, and continuous learning support
• Make a meaningful impact in India's transition to clean energy