Control Center Operations Specialist

Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the evolving net zero ecosystem. We have deployed more than 30,000 fuel cell modules since our first commercial shipments in 2009, sending energy platforms to data centers, hospitals, manufacturing facilities, biotechnology facilities, major retail stores, financial institutions, telecom facilities, utilities, and other critical infrastructure customers around the world.

Our mission is to make clean, reliable energy affordable globally. We never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission! We are looking for a Position Business title to join our team in one of today’s most exciting technologies. This role will report to the Manager, Control Center Operations and based in San Jose, CA. This is a fully on-site, in office role.

Role and Responsibilities

• Monitor and troubleshoot system installations at our customer sites
• Respond to system alarms and complete system actions
• Maintaining detailed logs of events and troubleshooting
• Analyze and identify cause of system issues, supporting our Field Service Technicians remotely with system troubleshooting efforts
• Escalating complex issues to supervisors and other groups

Skills and Experience

• Positive can do attitude
• Highly motivated and able to work independently in a fast pace work environment
• Good verbal and written communication skills
• Self-starter that shows the ability to work independently and under minimal supervision
• Analytical and proficient in MS Office
• 24/7 operations in rotating shift schedule
• Working hours: 8 hour shifts to support 24 hour operation
• High School or Community college education

First Shift: 6:00 a.m. to 2:30 p.m.
Second Shift Shift: 1:30 p.m. to 10:00 p.m. (10% shift differential - 2nd shift)

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.