Sales Operations

Job Description

Venture Solar is on a mission to give homeowners the most enjoyable experience possible when switching to clean energy. We offer solar, EV chargers, smart panels, and battery storage-designed, sold, and supported by people who care about getting it right. We know that there aren't many candidates out there with 5+ years of solar industry experience and we love to train the right candidates to grow with us.

Position Overview

We're looking for a Sales Operations Lead who isn't afraid to get in the trenches-jumping on calls, designing systems, closing deals, and guiding the team through real-world examples. This role is all about leading by doing: processing change orders, selling remotely, scheduling site assessments, and keeping communication with homeowners clear and consistent.

The best part is - no solar experience is required. We're looking for candidates with great attitudes and student mentalities who are willing to work hard. If you enjoy a fast paced environment, genuinely making an impact on your customers lives, and being incentivized for excellent performance then this could be a great home for you.

You'll be the point person for product and technical questions, system design in Aurora, and explaining financing options in a way that builds trust and confidence.

Key Responsibilities

Hands-On Sales Leadership

• Actively sell solar, EV chargers, smart panels, and batteries over the phone and online.
• Work directly with homeowners to schedule site assessments and move projects forward.
• Process and complete change orders quickly and accurately.

Technical & Financial Guidance

• Use Aurora to create or review system designs for accuracy and feasibility.
• Provide detailed product knowledge and explain technical aspects clearly.
• Walk customers through financing, incentives, and ROI in plain terms.
• Review photos and plans to ensure that the customer's home is a good fit for our proposed solution.

On-the-Job Coaching

• Set the standard for great customer interactions by taking calls and handling complex cases yourself.
• Share best practices, tips, and live feedback to help the team improve.
• Help newer team members gain confidence with tools, products, and sales conversations.

Customer Experience Focus

• Keep homeowners informed at every step to ensure a smooth and positive experience.
• Troubleshoot issues quickly, removing roadblocks that could delay sales or installations.

Qualifications

• 2+ years in sales, technical sales, customer service, or related fields.
• Skilled at navigating customer calls, technical design work, and sales follow-ups.
• Proficient computer skills - must be able to navigate quickly between multiple programs.
• Knowledge of solar PV, EV chargers, smart panels, and battery storage is a plus but not required.
• Enjoy a fast paced environment where you will move between various tasks, customers, and conversations.
• Great attitude - we can teach you all of the technical skills and knowledge needed to be successful but we ask that you show up with a positive attitude and be excited about the work we are doing.
• Confident explaining complex financing options and incentive programs to customer.
• Great communicator who can build rapport quickly and work with people both internally and externally leaving a positive impression on all.