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Control Engineer

Prenton

Starting salary from £53,280 - £66,600 per annum

At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.

The Control Room manages the Distribution Network for 1.5 million customers across the SPM licence for Merseyside, Cheshire and North Wales. It is responsible for both Planned and Fault work and delivering excellent Customer Service.

The role of Control Engineer is shift based, located in Prenton and sits within Customer Service -reporting to the Senior Control Engineer.

In this role you will be responsible for the control and operation of the ScottishPower electrical networks under normal, outage and fault situations. This involves the management of safety, system integrity, customer service and co-ordination of system access while ensuring compliance with the ScottishPower Distribution Licence.

As SPEN transitions to bcome a DSO, this role offers an exciting opportunity to be part our future distribution network strategy ensuring exceptional customer, network security and access for flexible energy resources.

What you'll be doing

• Facilitate change necessary within Customer Services Delivery as the distribution network transitions to Net Zero.
• Work with new and existing generation partners to utilise flexibility service arrangements and Distribution Restart Zone partnerships.
• Reviewing and investigating system performance following major incidents and faults.
• Give advice and support as required on technical matters relating to the High Voltage network.
• Approve and Control all outage and network access requests ensuring risk to network and system security is minimised.
• Co-ordinate outage planning and liaison with internal/external third parties for all network activities.
• Manage customer service proactively and reactively as appropriate, to meet all customer service KPI's.
• Actively participate in business and organisational change such that the performance, productivity and service standards of the SPEN are maintained and/or improved.
• Implement Contingency & Emergency Plans, escalate significant incidents throughout the business as required.
• Complete all associated statutory reports and paperwork for Network incidents.
• Actively monitor CML outage reqests to minimise effect on system and targets.
• Actively support the provision of operational data such that operational IT systems are accurate.
• Be active in the improvement/development and introduction of new processes, procedures and initiatives.
• Take ownership in objectives to improve the safety and customer service culture across the shift team and operations business.

What you'll bring

• Ability to form strong working relationships across all EN business areas and at all levels
• Ability in dealing with major customers
• A proven aptitude for using and developing new IT solutions
• Ability to co-ordinate a broad range of complex tasks and requirements from different business areas and devise solutions.
• Working knowledge of key Energy Networks policies, procedures and working practices
• Takes responsibility and accountability for tasks and activities and contributes to the achievement of team goals by providing support, advice, encouragement and clear direction and coaching when appropriate.
• Interpretation of Asset data & post fault analysis of plant and equipment.
• Ability to define and document new processes for key strategic changes within the Control Room.
• Working knowledge of SPEN policies, procedures and working practices.
• Working knowledge of health, safety and environmental legislation.
• Developed negotiation, communication, influencing and staff management skills.
• Developed knowledge of transmission and/or distribution systems and outage planning
• Effective decision maker not inhibited by consultation with others when necessary or give lead as required.

To be successful in a role you will need to demonstrate as a minimum':

• HNC with relevant experience or Degree in Electrical Engineering would be preferable.
• Detailed distribution and/or network knowledge essential.
• High Voltage Operational experience ideally as a Senior Authorised Person required.

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave

• Holiday Purchase - perfect your work/life balance with extra annual leave

• Share Schemes

• Payroll Giving and Charity Matched Funding

• Technology Vouchers - save more and spread the cost of your technology purchases

• Electric Vehicle Schemes - to help you transition to green/clean driving

• Cycle to Work scheme and Public Transport Season Ticket Loans

• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments

• Life Assurance (4x salary)

• Access to Savesmart financial wellbeing support

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.