Rejobs
Sun King

After-Sales Support Executive (m/w/d)

Become an After-Sales Support Executive with Sun King in Lagos, Nigeria. Lead mobile phone after-sales operations, ensuring exceptional service delivery and managing returned devices. Enjoy professional growth in a dynamic industry and a multicultural work environment.
Sun King
Sun King
Lagos, Nigeria On-site Full time UTC+01:00

Sun King

Company Overview

Sun King

Nairobi, Kenya

2007

Approximately 34,000 employees globally (source: linkedin.com).

What They Do

Sun King specializes in off-grid solar energy solutions, evolving from basic solar lanterns to comprehensive home and business systems that include pay-as-you-go financing options. Their product range includes solar lanterns, solar home systems (SHS), solar inverters, and energy storage solutions utilizing lithium-iron-phosphate (LFP) batteries, which boast a lifespan of over 10 years and more than 2,500 cycles (source: cbinsights.com). The company targets the 1.8 billion people globally who lack reliable grid access, providing affordable alternatives to kerosene and diesel for low-income households, small businesses, schools, and health centers across Africa and Asia (source: sunking.com). Sun King's proprietary EasyBuy technology allows customers to pay for their solar products in installments, making clean energy accessible to a broader audience (source: sunking.com). With a strong competitive position as the world's largest off-grid solar company by distribution scale, Sun King differentiates itself through its extensive field agent network and innovative product offerings (source: citigroup.com).

Projects & Track Record

Sun King has made significant strides in expanding solar access, having powered over 82 million people historically, with 18 million Kenyans benefiting from their products over the past decade. Notably, one in five Kenyans currently uses Sun King's solar solutions, and the company has seen its user base in Nigeria triple within the last year (source: physics.illinois.edu). The company has partnered with Imagine Worldwide to install solar systems in every primary school in Malawi, managing the entire value chain from manufacturing to installation (source: sunking.com). Additionally, a recent $156 million securitization deal closed in 2025 aims to provide solar access to 1.4 million Kenyan households and businesses through distributed rooftop systems (source: citigroup.com). The company is also expanding its manufacturing capabilities with a new 10,000-square-meter facility in Tatu City, Kenya, which will initially produce 700,000 solar units annually (source: expogr.com).

Recent Developments

In the past two years, Sun King has successfully closed a landmark $156 million local currency securitization with Citi and partners, aimed at delivering solar solutions to 1.4 million Kenyans, thereby supporting the country's electrification goals (source: citigroup.com). The company also inaugurated its first African manufacturing plant on December 1, 2025, in Tatu City, Kenya, which will produce solar products including TVs and smartphones, creating hundreds of jobs and an initial capacity of 700,000 units annually (source: pvknowhow.com). Earlier, a $260 million financing round provided $100 million specifically for the expansion into larger AC systems and appliances, further solidifying Sun King's market position (source: physics.illinois.edu). The company has maintained consistent profitability while scaling operations and rebranding fully to Sun King (source: physics.illinois.edu).

Working There

Sun King offers a variety of roles across different departments, including sales, operations, customer service, training, risk management, and research/procurement. The company employs over 34,000 field agents who are involved in sales, installation, and service, with a focus on hiring at their Nairobi headquarters and the new Tatu City manufacturing facility (source: sunking.com). The company culture emphasizes grassroots distribution and innovation tailored to off-grid needs, while also ensuring job stability and local economic impact through job creation and supply chain localization (source: physics.illinois.edu). Documented employee benefits include flexible financing options, comprehensive warranties on products, professional installation, after-sales support, and free maintenance checks, all contributing to a supportive work environment (source: sunking.com).


Last updated on 2026-02-23 | Report an issue

Sun King is seeking a highly skilled and process-driven After-Sales Support Executive for Phones to lead our mobile phone after-sales support operations in Nigeria. This role is critical for ensuring exceptional service delivery, managing the end-to-end process of returned devices, and driving process excellence through automation and training. You will be the technical expert for our phone product line, improving efficiency, and ensuring sustainable practices in refurbishment and waste management. This role is for you if you are passionate about technology, process improvement, and customer satisfaction.

Apply now

Job expired?

Please let Sun King know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!

About the role

February 27, 2026

Full time

Company

March 1, 2026

On-site

Solar Energy , Energy Storage

Sun King

sunking.com

  •  Lagos, Nigeria

5+ years

UTC+01:00