Domestic Solar PV Surveyor

Job Description

We have an exciting opportunity to become a Domestic Solar Surveyor at Good Energy during a time of exciting, significant growth. In this role, you'll play a key part in our installation journey, ensuring every project is accurately assessed before work begins. You'll carry out technical surveys at customers' properties, gathering information required to support accurate system design, quotation, validation and safe, efficient installation of solar PV and battery storage systems.

You'll assess a sites suitability, identify installation constraints, confirm roof and electrical details, as well as providing clear technical information to support design and delivery teams. You'll also help identify improvements to survey quality, installation readiness and customer experience. This is a vital role in helping us scale our solar operations while maintaining high standards of safety, quality and service.

Responsibilities

• Travel: This is a field-based role involving travel across your assigned region to complete in-home technical surveys for domestic solar installations. Occasional overnight stays may be required.
• Deliver high-quality surveys: Conduct thorough site surveys for domestic solar PV and battery installations to support safe and effective system design.
• Roof assessment: Evaluate roof suitability including orientation, pitch, shading, and available installation space.
• Accurate data collection: Record precise site measurements, photographs, and technical details to enable accurate system design and planning.
• Property & electrical review: Assess property layout, access requirements, meter locations, consumer units, and existing electrical infrastructure.
• Identify installation constraints: Highlight potential installation challenges, health and safety considerations, and any remedial work required before installation.
• Collaboration: Work closely with design, sales, and installation teams to ensure survey information is complete, accurate, and actionable.
• Customer support: Support customers through the pre-installation stage by explaining proposed works and setting clear expectations.
• Timely & accurate reporting: Upload survey outputs accurately and on time to support quotation validation, installation planning, and compliance requirements.
• Continuous improvement: Identify opportunities to enhance survey standards, operational efficiency, and overall customer outcomes.
• Proactive mindset: Demonstrate a positive, proactive, and solution-focused approach in all aspects of the role.
• SLA delivery: Work to agreed service level agreements from survey completion through to design handover and installation readiness.
• Adaptability: Remain flexible and open to change in a fast-paced and evolving business environment.

What you'll need to succeed

We're looking for someone who enjoys being out in the field, meeting customers and assessing properties to make great renewable installations possible. With experience of working on a roof, in solar or as an electrician, you'll take pride in delivering accurate, high-quality surveys that help teams design and plan solar installations right first time. Comfortable working independently and travelling across your region, you'll be organised, detail-oriented and confident communicating with customers to guide them through the pre-installation journey.

You'll be naturally curious and solutions-focused, able to identify potential challenges early, whether related to roof suitability, access, electrical setup or safety considerations. You produce clear, accurate survey notes, measurements and photographic records that allow design and installation teams to plan efficiently and deliver a smooth installation experience.

You'll understand the importance of working to timelines and service standards, ensuring surveys are completed and handed over in a way that keeps projects moving towards installation. Above all, you care about delivering a positive customer experience, communicating clearly, setting realistic expectations and helping customers feel confident and informed throughout the process.

Essentials

• Experience of working on a roof, working with solar or as an electrician.
• Full, clean driving licence and willingness to travel across the South, with potential stay aways.
• Comfortable using tablets, mobile devices and digital tools to capture survey data.
• Experience working in a customer-facing environment.
• Strong attention to detail with the ability to capture accurate measurements, notes and photographic records.
• Awareness of health and safety considerations when carrying out site visits in residential settings.

Desirables

• Experience carrying out property or technical surveys.
• Understanding of domestic property construction, roof types and access considerations.
• Experience in solar PV surveying, renewable energy or a related technical field.
• Awareness of domestic electrical systems, including meter locations and consumer units.
• Familiarity with industry compliance processes such as MCS standards and DNO notifications (G98 / G99).
• Experience using drones as part of survey activity.

Your base of Operations: Office, warehouse, and beyond

Our head office is in Chippenham, Wiltshire, with additional offices and warehouses in Lincoln, Ringwood (Hampshire), and Kent. For this role, we're looking for candidates based in the Ringwood, Hampshire area. The position may involve some travel, including occasional overnight stays.

Our working hours are 37.5 a week, Monday - Friday.

Benefits you can rely on

💰 Great allowances: £350 annual allowance to support with any costs associated with our higher-risk roles. 🌞 Holiday: 25 days holiday and bank holidays, rising to 29 with long service recognition. Plus a gifted day off for your birthday and the the option to buy more twice a year. 🎁 Annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business. 🚚 Company van: with fuel card for business use. Expensed travel for trainees. 📖 Development: £500 annual development allowance for personalised development, plus in-house and externally funded training. 🦺 Fully provided uniform and PPE. 🛠 Fully provided tools. 💪 Discounted gym membership. 🩺 Health: Employer funded Health Cash Plan, being able to claim back on expenses such as prescriptions, massages, dentist etc. 🌞 Savings: Discounts across our services and products, including renewable energy, solar panels, battery storage and heat pumps. 💸 Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.