Communications Senior Specialist

Become a Communications Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll help team members understand what matters most - by creating content that educates, inspires and connects, while spotlighting the people behind the power. You'll deliver communication plans, written articles, graphics/visuals, photography and videos across internal channels, including our weekly employee email, intranet, digital screens, internal social media and other platforms. You'll keep SharePoint pages fresh, edit content with digital tools, track what's working (and what isn't), and stay on the hunt for smarter, faster ways to deliver. You're curious, you ask great questions, and you can turn complex topics into relatable, engaging narratives. Quality matters - and we're always looking for ways to raise the bar. As a Communications Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Prepares correspondence and communication materials for business priorities based on the broader strategy guidelines for distribution.
• Creates specific content, visuals and initial drafts (such as newsletters, presentations, project communication materials, digital platforms and other documents) that align with the company's message.
• Manages communications vehicle(s) as necessary.
• Facilitates stakeholder engagement, handles inquiries and complaints, and assists with post engagement analysis.
• Liaises and coordinates with important partners, which could include internal colleagues and external stakeholders.
• Conducts data analysis, delivers insights and participates in learning sessions to make informed decisions for content development.
• Helps to develop communications plans, recommending specific tactics, distribution channels, timing and execution strategies, as well as monitoring campaign performance and reporting on results.
• Aids with communications initiatives, supports events and performs other communication tasks, including research and tracking communications trends.
• Reviews all materials and content for quality and brand alignment.
• Serves as a Public Information Officer (PIO) during Incident Management Team activations, playing a vital role in supporting our customers and communities during emergencies.
• When needed, incumbents in this job are required to serve as members of the Incident Management Team (IMT) to support emergency response and business continuity efforts. This essential function includes on-call availability on a rotating basis (approximately every four to six weeks), the ability to work extended hours up to 12-hour shifts during IMT activations, flexibility to work evenings, weekends, and holidays as operationally necessary during emergency events, readiness to report in person to the Irwindale location on short notice, completion and maintenance of required IMT training and qualifications, and the performance of assigned IMT duties that may differ from regular responsibilities. These requirements are considered essential functions of the role.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience in corporate communications within a corporate and/or agency environment.

Preferred Qualifications

• Bachelor's degree in Public Relations, Journalism, Marketing or Communications.
• Experience writing and editing following AP Style and Smart Brevity principles.
• Experience developing communication plans.
• Experience developing multimedia, including photography, video and graphics for web.
• Understanding of content and communication trends and technology, especially focused on reaching employeesd.
• Experience using design software including Adobe Creative Cloud, especially Photoshop and Canva
• Experience using Microsoft Suite, including SharePoint, Viva Engage and web-based email delivery tools.
• Experience delivering complex topics into powerful narratives.
• Experience working in a team environment on multiple concurrent projects and able to meet deadlines.

Additional Information

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Position will require up to 30% traveling and being out in the field throughout the SCE service territory.
• This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
• Relocation does not apply to this position.