Field Service Technician

Job Description

Energy Vault is looking for a Field Service Technician to work on solving problems and ensuring the successful operation of our Battery Energy Storage Assets in our Uralla, NSW site. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude.

Your Mission

• Perform scheduled preventative and unscheduled corrective maintenance activities on energy storage products to maintain warranty coverage and system availability for long-term servicing agreements.
• Troubleshoot and promptly respond to system faults and outages.
• Respond to corrective maintenance cases on energy storage products and update online case logs accurately. Conduct electrical testing and related diagnostics.
• Complete daily reports and maintain accurate records of all site work, fault resolutions, steps taken and replaced parts
• Write and execute HV Switching programs, issue HV Access permits, monitor permit controls and perform maintenance on HV assets.
• Adhere to site procedures, safety standards, local regulations and all Health, Safety, and Environmental (HSE) best practices. Proactively enforce compliance to maintain a safe and compliant work environment.
• Work closely with the Site Manager, Operations, Engineering Systems, and HSE teams. Support as requested.
• Provide deliverables required to comply with the terms of Long-Term Service Agreement contracts.
• Respond to customers' concerns with the performance or functionality of the system.
• Have flexibility to provide support outside your home location, as required.
• Perform other related duties as assigned per our growth and diversity across applications.
• Ensure that all company issued property are well-kept.
• Competent in monitoring faults, alarms and performance of generating units via SCADA, troubleshooting connectivity issues and network familiarity.

Your Background

Required

• 3+ years' experience in applicable experience in large-scale Battery Energy Storage and Energy generation projects.
• Must be safety-conscious, with a demonstrated ability to work effectively on large-scale projects with strong safety standards and protocols.
• Electrical trades experience with troubleshooting power electronics and medium and high voltage controls (both AC/DC).
• Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred, experience with large scale PV/Solar and Wind energy generation would be acceptable.
• Previous experience working with power/hand tools and electrical equipment in a commissioning and maintenance aspect.
• Current Electrical License (A-grade electrician), Driver's License with safe driving record, White Card, and LVR/CPR Certification.
• Experience and accreditation in NSW HV Switching.
• Strong attention to detail and commitment to safety.
• Operates confidently with minimal supervision while building productive relationships across teams.
• Ability to navigate numerous computer applications and technology independently.
• Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 20kg frequently.
• Must have reliable transportation.
• May be required to pass a pre-employment medical, including drug & alcohol testing, and participate in ongoing site testing.

Preferred

• Certifications and/or previous training in renewable energy power inverters.
• Understanding of various programming languages and equipment networking.
• Willingness to travel domestically, up to 20%.
• Comfortable thriving in fast-paced, rapid growth environments.
• A passion for sustainability, our mission, and our vision is a bonus!

Benefits of Powering the Future with Energy Vault

• Annual bonus plan.
• Restricted Stock Units (RSUs).
• Reimbursement for approved home office equipment.
• Reimbursement for home internet, including mobile phone, up to AUD $85 per month.
• Wellbeing Leave.
• Employee Assistance Program.
• Access to novated leasing.
• Option to purchase additional leave.