Plumbing and Heating Trainer

Job Description

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

At Octopus Energy Services we are the install power that unlocks Low Carbon Technology in homes across the UK. Our team of thousands of engineers are specialists in delivering Heat Pumps, Solar PV and EV chargers - to help transform UK households into the 100% green smart homes of the future. Our team is at the forefront of delivering the incredible customer experience that Octopus prides itself on. Octopus Energy Services is growing incredibly quickly. We're focused on delivering great service to customers today while also building the tech and processes to scale into the future!

As an Apprentice Trainer, you will be responsible for designing, developing, and delivering apprenticeship training programs for our Low Carbon Heating Technician apprentice employees. The Apprentice Trainer must ensure that apprentices acquire the necessary knowledge, skills, and behaviours to perform their jobs effectively, and that their learning fully meets the requirements of the relevant apprenticeship standard. We require the successful candidate to have experience training in the Plumbing & Heating industry.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Key Responsibilities

• Design and develop training materials, including presentations, handouts, and interactive activities.
• Collaborate with technical experts within Octopus to ensure accuracy and relevance of training content.
• Customise the delivery of training programs to meet the specific needs of individual learners.
• Conduct training sessions using a variety of instructional techniques, such as lectures, group discussions, case studies, and simulations.
• Adapt training methods to accommodate different learning styles and preferences.
• Provide clear instructions and explanations to ensure understanding of complex concepts.
• Evaluate participants' knowledge and skills before, during, and after training sessions.
• Use assessment tools, such as quizzes, tests, or observations, to measure learning outcomes.
• Provide feedback to participants to help them improve their performance
• Monitor your own training effectiveness and work with the quality team to implement suggested improvements
• Stay updated on industry trends, best practices, and new training techniques.
• Seek feedback from participants and stakeholders to identify areas for improvement.
• Update training materials and methods to reflect changes in technology, regulations, or organisational policies.

Qualifications

• Relevant training qualification.
• Proven experience as a trainer or facilitator, preferably in a corporate or educational setting.
• Strong communication and presentation skills.
• Excellent interpersonal skills, with the ability to build rapport with diverse groups of participants.
• Knowledge of adult learning principles and instructional design methodologies.
• Proficiency in using training software and multimedia tools.
• Experience in the plumbing and heating industry.