Planning Support Coordinator

Job Description

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. Octopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond.

We've fallen head-over-heels in love with renewable tech, which will reduce a customer's carbon footprint and give them control over their energy use. We are looking for experienced planning and technical experts who share our vision: help customers move away from fossil fuels, towards sustainable, smart technologies.

An exciting opportunity has arisen for a Planning Support Coordinator to join us in Manchester or Brighton. At Octopus we want to make it super easy to ditch gas boilers and decarbonise home heating by installing super efficient heat pumps.

Channelling our innovative spirit we're standing up the UK's first heat pump specific planning service, to remove one more hurdle for our customers on their low carbon heating journey.

We are looking for forward thinking individuals who want to support our planning team to accelerate customers through their low carbon heating journey.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

• Submit planning permission applications on behalf of customers having heat pumps installed with us.
• Track the progress of applications and report back on approvals & updates.
• Coordinate RFIs to ensure information is provided to councils & customers as and when needed.
• Complete & submit supporting documentation required for planning approvals.
• Act as a liaison between local councils & planning authorities and our Install Support team to share knowledge and advise on best practises.
• Undertake projects to deliver service improvements to the planning function when necessary.
• Support a wider team of AutoCAD & planning specialists with submissions across the whole department.

What you'll need

• A strong interest in UK planning policy & experience putting this into practical application submissions.
• To be highly organised and agile - capable of taking on multiple applications and projects at one time (we are growing quickly!).
• Strong attention to detail and accuracy.
• To be a starter-finisher, & a go-getter, with a drive to seek out improvements and deliver them.
• To be a team player and relationship builder. The ability to build great working relationships with people across cultures and perspectives.
• To be positive and proactive, and energised by working in a fast-paced environment characterised by constant change. You think creatively and logically to react to changes in strategy.
• You will be analytical, seeking out data and using this to support decisions to improve our planning function.
• Energy industry experience is desirable but by no means essential! You'll quickly pick up what you need to know.
• AutoCAD experience is desirable but not essential.

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people.
• Visit our perks hub - Octopus Employee Benefits