Product & Marketing Executive

Job Description

We are looking for a Product & Marketing Executive who can wear many hats to support some of the most popular and exciting parts of the Octopus Energy brand. This is a hands-on role with real responsibility, where you'll be trusted to run with projects, collaborate closely with others, and help bring Octopus to life for customers day-to-day.

How we work

Our small, well-crafted marketing team owns customer experience and for over 8 million households across Great Britain. We don't do things the traditional way. No agencies, no slow sign-offs, no bloated teams. We have an exceptional in-house team of designers, developers, copywriters, and media buyers. We move fast, test constantly, and focus on what works. For the right person, this is freeing. For the wrong person, it's chaos.

This is a really generalist role, so no two days will be the same. You'll work on much-loved Octopus campaigns like Octoplus, our rewards scheme unlocking freebies from brands like Greggs and Vue for nearly 3 million customers, Saving Sessions, rewarding over 1 million customers for powering up when it's windy and powering down to avoid fossil fuels, or Shoptopus: our merch store, where plushie octopuses and dreams are made.

What you'll do

• Product development & management: help to develop new merch, sampling, shipping, maintaining the e-commerce site and all other logistics
• Managing rewards: coordinate with suppliers, partners and tech teams launch new offers; maintaining website and helping to identify and deliver improvements.
• Email Marketing: You'll plan and execute impactful marketing communications that bring customers joy (seriously) and inspire action.
• Campaign management: whether it's sending out electric blankets to thousands of customers or giving away Glastonbury tickets, you'll come up with brilliant campaigns and bring them to customers quickly, creatively and on budget
• Content creation: you'll create written and video content to support various projects
• Marketing Operations & Admin: You'll keep the marketing engine running smooth. From managing customer queries and internal Slack channels, updating knowledge bases, performance tracking to printing collateral, organising send-outs, to helping run events and shoots.

What you'll need

• Highly organised with strong attention to detail
• A proactive self-starter, comfortable juggling multiple tasks
• Strong communication skills, and able to manage multiple stakeholders
• Collaborative: you'll be an enthusiastic part of our friendly creative team
• T-shaped: you're adaptable - rather than "that's not my area" you'll say 'I'll figure that out'
• Obsessed with humans: how we think, what makes us pay attention and gets us hooked on a product
• 2-3+ years of experience in a marketing role
• Bonus: Content creation experience!

This is mainly an office-based role, working from our London HQ in Oxford Circus 3-4 days a week.

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership

• Visit our UK perks hub - Octopus Employee Benefits

If this sounds like you then we'd love to hear from you.

P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we'd love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We're lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you'd like to know more about how we use your data, you can reach out to us via email at [email protected]. We're happy to help!