Stakeholder and comm engagement manager

Job Description

SP Energy Networks (SPEN) are working to achieve network targets set by the Scottish and UK Government as part of our journey to Net Zero. Our focus is on harnessing technology and innovation to create the networks of the future. SPEN is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity - safely, securely and sustainably in the communities we serve.

A Stakeholder Communications and Engagement Manager lead SP Energy Networks to deliver consistently high levels of communications and engagement (internally and externally), developing specific communication and engagement strategies including informing, consulting, influencing and involving key stakeholders where relevant and evaluating the effectiveness of these strategies.

This position has direct reports (line manager responsibility) and indirect reports.

What you'll be doing

• Develop and deliver short, medium and long term plans to promote the SP Energy Networks brand and alignment with local communities and stakeholders.
• Develop and deliver strong internal and external communications strategies to ensure key messages are delivered in a tailored and timely way to key audience groups.
• Lead the development, and evaluate the effectiveness, of appropriate stakeholder forums, meetings and special events that support outperformance of stakeholder engagement and communications objectives.
• Promote continual performance improvement and encourage integration of innovation to support the execution of stakeholder and communication strategies that result in outperformance of regulatory obligations and incentives.
• Development and implementation of initiatives that will ensure outperformance against regulatory obligations and incentives.
• Undertake research projects, including developing and implementing strategies for continually improving stakeholder and customer satisfaction.
• Maintain and promote robust local stakeholder and customer relationships on behalf of the company to facilitate delivery of customer and stakeholder strategic objectives.
• To create long term partners with relevant internal and external contacts, key to the successful execution of business objectives.
• To lead and manage a team to ensure each individual's potential is fully developed and inspire a culture that ensures the delivery of business outputs.
• Work collaboratively with ScottishPower Group and Iberdrola colleagues to align brand, messaging, communications with wider corporate objectives.

What you'll bring

As a Stakeholder and Communication Engagement Manager it is vital that you have excellent communication skills including written, verbal and presentation and being able to effectively translate technical language for a non-technical audience. You will be capable of managing and influencing challenging discussions and/or situations at all levels.

You will be an excellent team leader with strong inter-personal skills to enable you to motivate a team to successfully delivery communication interventions whilst building and maintaining credible and trusting working relationships (internally and externally).

To be successful, it is essential that you have:

• Professional qualification in Business / Consumer Studies, or equivalent qualification and / or experience
• Excellent stakeholder engagement and customer management skills demonstrated in previous role
• Proven experience in a comparable managerial role
• Computer literacy (MS Office Package)

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to SmartSave financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously. We're investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.