Senior Technical Service Engineer Charging Solutions
Smappee
Company Overview
Smappee
Harelbeke, Belgium
2012
Approximately 150 employees (source: linkedin.com). The annual revenue is estimated to be between 10 million and 50 million dollars (source: smappee.com).
What They Do
Smappee specializes in smart energy management, with a primary focus on monitoring and optimizing electricity consumption, complemented by solar energy integration and electric vehicle (EV) charging solutions (source: smappee.com). The company's technology focuses on three interconnected areas: real-time analysis of energy consumption at the device level, optimization of self-sufficiency through solar energy management and battery storage integration, and intelligent infrastructure for EV charging (source: smappee.com). The flagship product is the Smappee energy monitor, launched in June of a reference year for 199 euros, capable of identifying individual energy consumption of devices (source: smappee.com). This system allows users to monitor energy flows and direct excess solar energy to major consumers and battery storage systems (source: smappee.com). Smappee serves a wide range of markets, including residential consumers, installers, and small to medium-sized enterprises, achieving global distribution in Europe, the United States, Mexico, Australia, and New Zealand (source: smappee.com).
Projects & Track Record
Smappee has sold a significant number of devices, with monthly sales figures ranging from 1,000 to 10,000 in the European, North American, and Asia-Pacific markets (source: smappee.com). The previous venture of founder Grosjean, EnergyICT, illustrates the impact of Smappee, where the company monitored 10,000 energy meters at Tesco, the largest supermarket chain in the UK, reducing energy consumption by 20% (source: smappee.com). Smappee has also formed strategic partnerships with companies such as Watt Footprint and Chargefox, demonstrating the integration of ecosystems in smart energy management and EV charging (source: smappee.com).
Recent Developments
In October 2024, Smappee announced a significant leadership change, appointing Kurt Vandeputte as CEO while founder Stefan Grosjean took on the role of Smappee Group CEO (source: smappee.com). The company also received the prestigious Red Dot: Best of the Best Award for Design Concept for its EV line, underscoring the company's recognition as an innovator in smart energy solutions (source: smappee.com). Smappee continues to advance its technology with innovations such as Cascade Overload Protection and integration with smart chargers, positioning itself as a developer of next-generation energy management tools (source: smappee.com).
Working at Smappee
The company culture at Smappee reflects the philosophy of founder Grosjean, focusing on challenging established energy companies and empowering consumers (source: smappee.com). The company emphasizes integration with the local community and consciously operates from West Flanders, collaborating with regional entrepreneurs and SMEs (source: smappee.com). The organization has its headquarters in Harelbeke, Belgium, and regional offices in Australia, the United States, the Middle East, the United Kingdom, and South Africa, where local support, sales, and installation coordination take place (source: smappee.com).
Last updated on Feb 23, 2026 | Report an issue
Job Description
Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.
At Smappee, we take ownership, collaborate openly, and communicate transparently. We stand behind our commitments and aren't afraid to experiment, challenge ideas, and grow through change.
Position
We are looking for an experienced and hands-on Lead Technical Service Engineer to support the growth of Smappee's EV charging business in the Netherlands, with a strong focus on DC fast charging infrastructure. In this role, you act as the technical reference point for installers, service partners, and strategic customers, ensuring reliable commissioning, troubleshooting, and operational excellence of our charging solutions.
Responsibilities
- Act as the sole technical expert for DC and AC charging infrastructure projects in the Netherlands.
- Support commissioning, troubleshooting, and technical interventions for complex charging installations.
- Diagnose and resolve issues related to charging hardware (AC and DC), connectivity, backend communication, and energy systems.
- Coordinate technical escalations with HQ Engineering and Product teams.
- Support installers and service partners during complex technical cases and interventions.
- Drive root-cause analysis and contribute to structural improvements in service quality and operational processes.
- Support warranty handling, spare parts coordination, technical training, and knowledge sharing.
- Deliver technical training to partners and installers.
Requirements
- You have at least 3 years of hands-on experience with DC and AC charging infrastructure.
- You have a strong technical background in electrical engineering, EV charging, energy systems, industrial automation, or power electronics.
- You have experience with commissioning, field service, or technical operations within EV charging or energy infrastructure.
- You are comfortable troubleshooting both hardware and software related issues independently.
- Knowledge of Dutch installation standards and regulations, including NEN1010, is a strong plus.
- You are capable to communicate clearly with installers, technical partners, and enterprise customers and work in a structured and autonomous way.
- You are fluent in Dutch with a solid working knowledge of English.
- You are willing to travel regularly within the Netherlands.
Benefits
At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?
- A flexible working setup with access to our satellite office in Naarden, where you can connect with our Dutch colleagues, collaborate locally, and collect technical materials or spare parts when needed.
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving.
- A chance to participate in team activities and companywide events.
- Remuneration according to experience and market standards.
- A job where you can truly contribute to a better planet.
Apply now
Job expired?Please let Smappee know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Apply now
Job expired?Please let Smappee know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
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About the role
June 4, 2026
Full time
Company
- Bussum, the Netherlands
3+ years of experience
UTC+01:00
