Employee Communications Advisor

Job Description

Become a Employee Communications Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll lead a wide range of employee communications supporting key initiatives - focused on increasing alignment, clarity and engagement. You'll own strategic internal communication plans end-to-end, create compelling storytelling and use data to assess impact and continuously improve our approach. You will regularly translate complex topics into clear, concise messages that help employees understand what matters and why. You'll develop comprehensive communications plans, write frequently using Smart Brevity principles, craft stories and talking points that resonate, and apply strong design judgment. You'll also advise peers and leaders on best practices to elevate communications across the company and strengthen the employee experience. As a Employee Communications Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Organizes and schedules communication releases, monitors channels for feedback, and ensures that all content is consistent with the company's brand and voice.
• Supports effort with managing PR risks and crisis communications in conjunction with the central marketing leadership.
• Manages, monitors, and reports on the effectiveness of corporate communications efforts. Collaborates closely with agreed upon vendors to develop joint content strategies to maximize communication efforts.
• Helps capitalize on opportunities to tell success stories around major projects, specifically highlighting community investments and partnerships.
• Monitors the standard key messages/talking points created for management to use for primary corporate issues when in discussion with stakeholders; providing colleagues and clients with media relations advice and counsel, media training, news release writing, media distribution processes and media monitoring/issues tracking.
• Updates and contributes to databases of communications materials ensuring SCE's ability to deliver a fast response and plan appropriate engagement activities.
• Assists with critical communication material such as blogs, OPEDS, fact sheets, web copy, and other collateral in support of the company and its projects.
• Carries out media-specific key messages and Q&A's, often in consultation with other members of the Public Affairs and Communications team, senior leaders and/or subject matter experts.
• Serves as a Public Information Officer (PIO) during Incident Management Team activations, playing a vital role in supporting our customers and communities during emergencies.
• Incident Management Team (IMT) Participation: When needed, incumbents in this job are required to serve as members of the Incident Management Team (IMT) to support emergency response and business continuity efforts. This essential function includes on-call availability on a rotating basis (approximately every four to six weeks), the ability to work extended hours up to 12-hour shifts during IMT activations, flexibility to work evenings, weekends, and holidays as operationally necessary during emergency events, readiness to report in person to the Irwindale location on short notice, completion and maintenance of required IMT training and qualifications, and the performance of assigned IMT duties that may differ from regular responsibilities. These requirements are considered essential functions of the role.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Seven or more years of experience in corporate communications within a corporate and/or agency environment.

Preferred Qualifications

• Bachelor's Degree or higher in Public Relations, Journalism, Communications, Marketing or a related field.
• Experience developing communication plans and supporting content, including decks and talking points.
• Experience developing multimedia content and updating digital screen systems and intranet sites using platforms such as SharePoint.
• Experience using email content platforms for employee communications, such as Salesforce Marketing Cloud, Microsoft Amplify, etc.
• Experience planning and producing employee events.
• Experience writing following AP Style and Smart Brevity principles.
• Experience using Microsoft Suite, including SharePoint, Viva Engage.
• Experience using Adobe Creative Cloud and Canva.
• Demonstrated understanding of content and communication trends and technology.
• Strategic problem solver and highly creative in finding new ways to achieve team goals and elevate the employee experience.

Additional Information

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.