Fronius

Technical Support Engineer

Join Fronius in Pune as a Technical Support Engineer, providing expert solar support to Oceania customers. This role involves case documentation, process improvement, and collaboration on international projects. Benefit from a dynamic work environment and opportunities for professional growth in renewable energy.
Fronius
Fronius Pune, India On-site Full time UTC+05:30

Fronius

Company Overview

Fronius International GmbH

Wels, Upper Austria, Austria

1945

Approximately 7,000 employees worldwide (source: linkedin.com).

What They Do

Fronius is a leading company in the renewable energy sector, focusing on three main business areas: Perfect Welding, Solar Energy, and Perfect Charging. The Solar Energy division has become a central component of the company’s strategy, offering comprehensive solutions in photovoltaic systems, energy storage systems, and intelligent energy management (source: fronius.com). The product range includes various photovoltaic inverters, including the Fronius Primo and Symo SnapINverters designed for small systems, as well as the GEN24 series, which is regarded as the flagship platform for hybrid inverters. These products are designed to enable maximum self-consumption and offer integrated backup power functions (source: fronius.com).

Projects & Track Record

While no specific completed projects with capacity figures or costs have been provided, a case study shows that a facility produces 675,000 kWh annually and achieves a peak load reduction of 380 kW during sunlight hours (source: fronius.com). The company is currently working on integrating its new Fronius Reserva battery storage system, set to launch in 2025, which will significantly expand its product range in integrated energy solutions (source: fronius.com).

Current Developments

A significant development is the introduction of the Fronius Reserva battery storage system in 2025, which completes the company’s integrated energy solution (source: fronius.com). Additionally, the company will celebrate its 80th anniversary in 2025, highlighting its continuous innovation and operation since its founding in 1945 (source: fronius.com).

Working at Fronius

Fronius employs professionals in various fields, including product development, software development, technical support, and sales. The company structure encompasses three main business areas, providing a wide range of career opportunities (source: fronius.com). Offices are located worldwide, with significant locations in Austria, Germany, the USA, and other countries, increasing the potential for international careers (source: fronius.com).

Last updated on Mar 27, 2026 | Report an issue

Job Description

Provide technical support for Solar customer base in the Oceania region. Documentation of support cases with customers according to international standards. Follow the defined communications channels and support processes. Collaborate on the continued improvement of products, processes, and tools by actively providing feedback. Coordinate, complete and document support related services in agreement with management. Proactively collaborate in the achievement of defined support goals and continued improvement of customer service.

The following additional tasks could arise:

  • Participation in national and international projects (e.g. CRM, Contact Center, SOS)
  • Participation in internal training events.
  • Support in the integration and development of new employees and internal educational programs.

Skills & Requirements

  • Engineering graduates in Electrical/ Electronics with minimum 3 - 5 years of relevant experience in the solar industry.
  • Specific experience of international companies, technical customer support is desirable.
  • Fluent English skills (spoken and written) are required for daily communication with international colleagues and customers.
  • Willing to work in early morning shifts.

Apply now

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About the role

June 24, 2026

June 27, 2026

Full time

On-site

Company

Solar Energy

Fronius

fronius.com

  •  Pune, India

3 - 5 years

UTC+05:30

Tags

Photovoltaic Systems · Solar O&M · Customer Management · Technical Support