Senior Insight and Performance Analyst

Job Description

Ecotricity Business is growing, and to support this continued growth, we need the right insights, at the right time, to inform strategic decisions and help us plan for the future. This role will play a key part in strengthening how we use data and insight across the business, working closely with stakeholders to understand their needs, build confidence in insight-led decision-making, and identify opportunities that improve performance and support growth.

As a Senior Insight and Performance Analyst, you will help develop well-considered, insight-led data visualisation suites that translate complex information into clear, accessible and actionable insight. You will support a cultural shift in how the business understands, values and uses data, ensuring insight tools are embedded effectively and help teams make better, evidence-based decisions.

Core Responsibilities

• Contribute to the development of data-driven strategies and initiatives to support company growth and success.
• Collaborate with cross-functional teams to identify business needs, objectives, and key metrics to analyse.
• Design and implement complex data analysis projects, translating business questions into actionable insights.
• Present findings and insights to non-technical stakeholders in a clear and understandable manner.
• Identify data quality issues and work with supporting data teams across different departments to resolve them, ensuring accuracy and reliability of data.
• Ensure finished products are handed over, signed off and embedded within BAU.
• Stay up to date with industry trends, best practices, and emerging technologies in data analysis and visualization.
• Lead a culture of continuously improving data analysis processes and methodologies to enhance efficiency and effectiveness.
• Mentor and provide guidance to junior analysts, assisting them in enhancing their analytical skills and techniques.

For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire, as the role requires an office presence.

About You

Essential skills:

• Experience with data visualisation tools such as Power BI or similar tools. Particularly in workspace management and dashboard design.
• Excellent problem-solving and critical-thinking abilities with a keen attention to detail.
• Great presentation and communication skills with a focus on motivation, influencing and communicating across technical and non-technical roles.
• Understanding of core project management principles, and experience supporting data-driven projects with a focus on cultural change.
• Experience working within the energy and utilities sector
• Proven experience working as a Senior Data Analyst or in a similar role, preferably in a corporate or analytical environment.
• Strong analytical skills with the ability to collect, organise, analyse, and interpret large and complex data sets. Strong proficiency in SQL, Python, R or SAS, statistical methods, data modelling, data warehousing and ETL processes.
• Contribute to the development of data-driven strategies and initiatives to support company growth and success.

If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from diverse backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future.

What's in it for you...

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car-pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it's more than just green energy - the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.