Repair Technician

Job Description

This position will be onsite at our corporate offices in Allen, Texas (Dallas-Fort Worth area).

Full-time W-2 ONSITE opportunity (not remote)!

Work Eligibility

• Candidates must be legally authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future.
• Candidates must have permanent work authorization in the United States. Sol-Ark does not provide visa sponsorship, including but not limited to F-1 CPT, F-1 OPT (including STEM OPT), H-1B, or any other employment-based visa requiring future sponsorship.

About the Position

Under general supervision, the Repair Technician is responsible for analyzing, repairing, and documenting product RMA (Return Merchandise Authorization) cases. This position focuses on board-level and modular repairs without component soldering, emphasizing replacement, assembly rework, connector validation, and firmware updates.

Responsibilities

• Repair & Maintenance: Perform board replacements, connector checks, wiring harness repairs, and assembly rework on electronic and low-voltage electrical systems.
• Testing & Troubleshooting: Conduct standard electrical testing on replaced assemblies to verify function and performance.
• Inventory Management: Maintain an organized workbench and ensure accurate logging of part usage and replacements.
• Reporting: Document repair results, part replacements, and corrective actions in repair logs or system databases.
• User Support: Provide feedback to the Diagnostic and Testing teams to improve repair accuracy and turnaround time.
• Quality Control: Follow established repair procedures and ensure compliance with safety and quality standards.
• Additional Duties: Perform related tasks as assigned.

Qualifications

• Equivalent to a high school diploma.
• Two (2) years of experience in electronic or low-voltage electrical repair or related technical work.
• Familiarity with low-voltage electrical systems and common electronic assemblies.
• Use of test equipment for continuity, voltage, and functionality verification.
• Understanding of basic DC circuits and power system principles.
• Knowledge of OSHA and workplace safety practices.
• Follow standardized repair and reassembly procedures accurately.
• Document repairs clearly and completely in electronic systems.
• Communicate effectively with team members and supervisors.
• Maintain a clean, organized, and safe work area.
• Ability to kneel, crouch, reach, stand, walk, push, pull, and lift.
• Capacity to lift, push, or pull up to eighty (80) pounds.
• Use appropriate personal protective equipment (PPE) as required.

Preferred Experience

• Technical coursework or certification in electrical or electronic systems.

Benefits

We offer a competitive salary and performance-based bonus program, medical, dental, vision, accidental, FSA, HSA, Paid Time Off (PTO), and 401(k).