Order Fulfillment Specialist II (Manufacturing)

As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.

Across Canadian Solar's powerful ecosystem-including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar-we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems-where your talent can help shape the clean energy revolution.

Responsibilities include

1. Order Management & Execution

   • Coordinate with Planning (PC), Material Control (MC), Warehouse (WHS), and Logistics teams to ensure smooth order flow.
   • Monitor order status and proactively resolve delays or exceptions
   • Ensure compliance with FIFO principles and inventory allocation rules

2. Warehouse & Inventory Coordination

   • Oversee picking, packing, labeling, and shipping accuracy
   • Ensure inventory accuracy through cycle counts and reconciliation
   • Monitor stock levels and support inventory optimization strategies
   • Ensure proper handling of special materials (e.g., hazardous or regulated goods if applicable)

3. Logistics & Transportation Coordination

   • Coordinate outbound shipments with carriers, 3PLs, and internal logistics teams
   • Track shipments and ensure on-time delivery performance (OTD)
   • Manage transportation exceptions and escalate issues when necessary
   • Optimize shipping methods to balance cost and service level

4. Process Improvement & Compliance

   • Identify process gaps and drive continuous improvement initiatives
   • Ensure SOP compliance across fulfilment operations
   • Support implementation of WMS, SAP, or other systems enhancements
   • Maintain compliance with safety, quality, and regulatory requirements

5. Reporting & KPI Management

   • Track and report key KPIs such as:
     • On-Time Delivery
     • Order Accuracy
     • Inventory Accuracy
     • Order Cycle Time
   • Prepare daily/weekly/monthly operational reports
   • Provide data-driven insights to management

• All other duties as assigned

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field preferred.
• 3-5 years of experience in order fulfilment, warehouse operations, or logistics
• Experience in solar, renewable energy, battery, automotive or other high-volume manufacturing industries.
• Strong understanding of supply chain processes (order fulfilment, inventory, logistics)
• Experience with ERP/WMS systems
• Excellent problem-solving and analytical skills
• Strong communication and cross-functional coordination ability
• Ability to work in a fast-paced and dynamic environment
• Knowledge of compliance requirements (e.g., shipping regulations, hazardous materials handling) is a plus

Physical Requirements and Working Conditions

• Ability to sit for extended periods while working at a computer

• Frequent use of hands and fingers for typing, filing, and operating office equipment

• Occasional standing, walking, bending, and reaching

• Ability to lift and carry light office materials (up to 10-15 lbs), such as files or office supplies

• Visual acuity to read screens, documents, and reports

• Ability to attend meetings and interact with employees, clients, and vendors

• May require occasional overtime or weekend support

• Ability to work on-site and coordinate with cross-functional teams