Product Development Manager - Residential Demand Response

Join Puget Sound Energy as a Product Development Manager - Residential Demand Response in Bothell, WA.

Puget Sound Energy
Puget Sound Energy
Bothell, United States  UTC-08:00   Hybrid   Full Time   1001-5000   USD 101k–168k   9 days ago

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Product Development Manager - Residential Demand Response position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

PSE is currently seeking a Product Development Manager who will develop, launch and manage new Residential Demand Response (DR) programs. As an integral member of PSE’s Customer Energy Management group, you will work with key PSE stakeholders and vendors to achieve our Clean Energy Implementation Plan (CEIP) DR Targets with a focus on equitable program access to all customers. This position works in conjunction with cross-functional Customer Energy Management, Distributed Energy Resources and Clean Energy Solutions teams.

Puget Sound Energy (PSE) is working to build a clean energy future. By 2030, PSE will have a carbon neutral electric supply and will reduce customer emissions from our natural gas business by 30% while balancing safety, sustainability, reliability and affordability.

This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers and the communities in which they live. PSE provides an environment where all employees are valued, respected and provided with the opportunity to achieve maximum performance. We offer a comprehensive pay package that includes competitive compensation and PTO, annual goals-based incentive bonuses, comprehensive cafeteria-style benefits, matching 401(K), hybrid work environment and an employee assistance and wellness program.

This role upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

  • Develops and maintains relationships with PSE stakeholder groups; Systems Operations, Information Technologies (IT), Evaluation, Measurement and Verification (EM&V), energy efficiency account executives, marketing, research, and customer-facing personnel to develop, launch and manage PSE’s Residential Demand Response programs.
  • Responsible for Clean Energy Implementation Plan (CEIP) Residential Demand Response target achievement
  • Develops, launches and manages PSE system wide Demand Response programs
  • Creates, manages, and reports for Demand Response budgets and forecasting
  • Manages DR integration in DER strategy
  • Manages the strategy for Demand Response inclusion into PSE’s Virtual Power Plant (VPP)
  • Manages the Customer Journey in conjunction with PSE customer facing teams and program vendors
  • Manages the integration of related systems to deliver the customer journey
  • Manages vendor and aggregator relationships and contracts
  • Represents PSE Demand Response programs in regional and national conferences and events
  • Manages the work of the Demand Response Business Support Analyst

Minimum Qualifications

  • Bachelor’s degree in business, marketing, finance, engineering or related field
  • 7 years’ experience in leading/implementing complex multi-disciplined market/program/product analysis, research, evaluation, or product launch
  • Proven ability to lead and influence cross-functional teams and stakeholders to deliver complex customer-facing products or projects
  • Excellent organizational, analysis, and problem solving skills including applying analysis and statistical methods to study complex and unique business issues.
  • Proven ability to lead or oversee financial modeling
  • Proven ability to identify and use advanced customer and marketing analytics
  • Proven project management skills
  • Excellent written and oral communication skills
  • Excellent organizational and interpersonal skills
  • Ability to synthesize data and other information into clear, actionable deliverables
  • Ability to build trust and and value-based relationships with employees at all levels of internal and external organizations.
  • Ability to effectively manage conflict
  • Advanced skills in Excel, Word, PowerPoint, other presentation and analytical tools

Desired Qualifications

  • MBA or MEng
  • Experience in energy sector
  • Experience with developing and launching Demand Response programs
  • Familiarity with energy efficiency measures and strategies
  • Strong skillset and attention to detail
  • Ability to lead process improvement efforts
  • Experience equitably delivering programs to disadvantaged communities
  • Proven ability to lead and influence cross-functional teams and stakeholders to deliver complex customer-facing products or projects that demonstrably save energy

Additional Information

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.

The pay range for this position is $101,000.00 - $168,200.00, and this position is eligible for annual goals based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

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About the role

Jun 04, 2024

Full Time


Nov 28, 2024


USD 101k–168k

Bothell, United States

7+ years


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