Program Associate (Part-Time)

Job Description

New Energy Nexus (NEX) is an international organization that strives towards a 100% clean energy economy for 100% of the population. It does this with a laser focus on diverse entrepreneurs, supporting them with accelerators, funds, skills, and networks they need to thrive. NEX has accelerated 1,500+ startups, empowered over 10,400+ entrepreneurs, and mobilized over US$4.7 billion in investment. Since its founding in California in 2004, NEX now operates programs or advisory services in Australia, China, India, Indonesia, Japan, Nigeria, Pakistan, the Philippines, Thailand, the UAE, Uganda, the USA (California and New York), and Vietnam.

In the Philippines, one of our key programs is the New Energy Academy (NEA). NEA is a specialized training hub that bridges the skills gap in the solar industry through a blended learning approach. We provide high-quality online and hands-on training to empower the next generation of solar professionals across the archipelago.

Role Overview

We are seeking a Program Associate to join the NEX Philippines team, specifically dedicated to supporting the New Energy Academy. You will be supporting our learners, ensuring they have a seamless and supportive experience from enrollment to completion.

This role is ideal for a multilingual communicator who is highly organized, tech-savvy, and deeply patient. You will manage the digital tools that power our academy and serve as a mentor and guide for a diverse group of learners.

Key Responsibilities

1. Assist in the registration, onboarding, and offboarding processes for all learners
2. Respond to inquiries via email, phone, and chat in English, Tagalog, and Bisaya
3. Host online orientations and regular checkpoint sessions via Zoom
4. Monitor learner progress in Moodle and send timely training reminders
5. Manage hands-on practical booking and ticketing through Humanitix
6. Create weekly and quarterly progress reports (enrollment, completion, feedback) using Google Workspace
7. Track participant payments and maintain accurate enrollment records
8. Assist in updating training documents and coordinating logistics for webinars and roadshows

Work Setup and Schedule

Type: Part-time (20 hours per week)

Location: 100% Remote (Philippines-based)

Schedule: Must be available for night shifts and Saturday sessions to lead orientations and checkpoints. The remaining hours are flexible.

Why Join NEX & NEA?

Purpose: Directly contribute to the Philippines' transition to clean, sustainable energy.

Global Network: Join a world-class team at New Energy Nexus while focusing on local impact.

Learning Culture: Work in an environment that values professional growth and educational Impact: Help provide life-changing career opportunities to learners across the country.

Requirements

Qualifications and Skills

• Fluent in English, Tagalog, and Bisaya (required)
• Proficient in Google Workspace, Moodle (LMS), Zoom, and Humanitix (or similar ticketing tools)
• Excellent hosting and moderate-to-advanced writing skills
• Exceptional patience and empathy when handling diverse learner backgrounds
• Highly detail-oriented with a knack for data accuracy

Benefits

All qualified candidates are encouraged to apply as soon as possible

• Submit your resume by clicking the "APPLY FOR THIS JOB" button to begin your application.
• Applications will be accepted on a rolling basis until filled and only short-listed candidates will be notified.

New Energy Nexus is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. New Energy Nexus hires and promotes individuals on the basis of their qualifications for the job to be filled. We strongly encourage diverse applicants to apply.