Technical Account Manager

Job Description

Be part of accelerating the transition to electrification, one installer partnership at a time.

We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.

This gives people the freedom and potential to travel into a more sustainable future. How neat is that?

Within just a few years, we've built our domestic market-leading position by supplying superior charging installations for housing co-ops and private homes alike.

As a Norwegian EV pioneer, our goals are aimed at bringing the best charging technology to the rest of the world. Are you up for this challenge?

What your day would look like

At Zaptec, we're on a mission to make charging easy, smart and accessible for everyone. As we continue to grow, we're looking for a Technical Account Manager to strengthen our position in the installer segment across Norway.

In this role, you'll combine technical insight with commercial drive, working closely with installers to help them succeed while growing Zaptec's presence in the market.

No two days are quite the same, and that's exactly what makes this role exciting. Some days you'll be in conversations with installers over phone and email, identifying opportunities and advising on the right solutions. Other days, you'll be out meeting customers, running sessions or representing Zaptec at events.

You'll be a trusted partner to your customers, supporting them in winning projects, designing solutions and developing their business with Zaptec. At the same time, you'll actively look for new opportunities to grow each relationship and increase our share of wallet within your segment.

What your day might include

• Building and developing strong relationships with installers, both remotely and out in the field.
• Following up on inbound interest while also reaching out proactively to create new opportunities.
• Identifying growth potential within your segment and driving upsell and cross-sell activities.
• Advising on technical solutions and supporting project planning.
• Keeping momentum in your pipeline through structured follow-up and consistent activity.
• Spending time out in the field meeting installers, primarily across Eastern Norway, and representing Zaptec at relevant events and trade shows.

Is this you?

You enjoy being close to both the customer and the product. You're comfortable moving between technical conversations and commercial opportunities, and you're motivated by creating results through strong relationships.

You don't wait for things to happen, you make them happen. Whether it's picking up the phone, following up on a lead or reaching out to a customer with a new idea, you take initiative and create your own momentum.

At the same time, you're curious by nature and enjoy learning, whether it's about new technology, the market or the people you work with.

Some personal skills we value

• You take ownership and are proactive in how you work.
• You communicate clearly and build trust with different types of people.
• You're curious, solution-oriented and open to new ways of thinking.
• You bring positive energy and enjoy collaborating with others.

As for the skills required for this job

• Technical understanding combined with a commercial mindset.
• Background from the electrician industry or similar hands-on experience.
• Experience in technical sales, advisory roles or customer-facing work.
• Ability to explain complex topics in a simple and engaging way.
• Structured way of working and familiarity with CRM tools.
• You're fluent in Norwegian and hold a valid driving licence.

Join in! ☕️ Yes, we do spend a lot of time in front of our desks, but we also love coffee, conversations, nerdy talks, lunches and jokes.

Perks & benefits

We trust you do your job, flex your own day
We'll provide the hardware you need
Career growth & competence development
Pick your favourite Zaptec gear - it's on us.
We got your back in regards to insurance and pensions
Take part in our yearly bonus scheme
Don't forget social events

And why work in our company?

We strive to be the best at what we do, both in the eyes of our customers and our coworkers. We believe in a flexible and trustworthy way of working. We focus on results, not necessarily the approach because we respect that each coworker has unique ways of working to reach the target. 🙌🏽

Customer experience is the core of everything we do to provide a worry-free EV life.

We believe in our employees' uniqueness and the multidisciplinary way of working, and we work collaboratively toward a common goal.

Zaptec's products and services are making a difference to EV drivers, as we provide EV owners the freedom to charge from home and explore new adventures. By joining our team, you are joining us in our mission to create a more sustainable and electrical future, providing user-oriented EV charging experiences.

Surround yourself with highly motivated fellow Zapiens who support one another to reach our common goal. At Zaptec, you will impact improving the EV journey globally.

Apply for new adventures

We don't care about your background, gender identity, sexual orientation, religious beliefs or age. We do care about equal respect. We're just humans. And sometimes we fuck up.