SMA Solar

Technical Support Expert

Join SMA Solar in Mechelen as a Technical Support Expert. This role involves diagnosing and resolving issues with PV inverters, battery systems, and EV chargers. Benefit from extensive training, a competitive salary, and flexible hybrid work in a leading renewable energy company.
SMA Solar
SMA Solar Mechelen, Belgium Hybrid Full time UTC+01:00

SMA Solar

Company Overview

SMA Solar Technology AG

Kassel, Germany

1981

Approximately 4,300 employees (as of December 31, 2024) (source: linkedin.com). Revenue of €1,530 million in the fiscal year 2024 (source: sma.de).

What They Do

SMA specializes in the technology of photovoltaic systems and inverters that convert direct current (DC) from solar panels into alternating current (AC) for grid feeding or direct use. In addition to traditional solar inverters, the company has diversified its portfolio and now also offers battery inverters, energy management systems, electric vehicle charging solutions, and comprehensive digital energy services (source: sma.de). The product range includes string inverters for residential and small commercial applications, as well as central inverters and medium-voltage products for larger installations. SMA also provides energy storage solutions, including battery inverters for high-voltage batteries suitable for both grid-connected and off-grid applications (source: sma.de).

Projects & Track Record

SMA America has achieved significant milestones that demonstrate the company's track record in large implementations. The subsidiary has produced a total of 13.6 GW of energy through central inverters and nearly 6 GW through residential and commercial string inverters, with an additional 4.5 GW in service contracts for operation and maintenance in its portfolio (source: sma.de). In 2023, SMA achieved inverter performance of 20.5 GW, reflecting substantial growth in project execution capacity compared to 12.2 GW in 2022 (source: sma.de).

Recent Developments

SMA closed the fiscal year 2023 with a revenue of €1.904 billion and a net profit of €225.7 million, representing a significant increase compared to €55.8 million in 2022 (source: sma.de). For 2024, SMA announced a revenue forecast between €1.950 million and €2.220 million, as well as an EBITDA between €220 million and €290 million (source: sma.de). The company has also initiated a group-wide transformation and restructuring program to respond to changing market conditions (source: sma.de).

Working at SMA

SMA employs professionals in various fields, including research and development, engineering, software development, operations, sales, and customer service. The main office in Niestetal, Germany, serves as a central employment hub, while the company also maintains significant operations in its 20 international subsidiaries (source: sma.de). SMA has been recognized as an attractive employer, ranking 5th among the best workplaces in Germany in the category of "Companies with 501 to 5,000 employees" (source: sma.de).

Last updated on Mar 30, 2026 | Report an issue

🛠 Jouw verantwoordelijkheden

Je maakt deel uit van het first‑line/second‑line engineering supportteam:

Technische Support & Diagnoses

  • Ondersteuning bieden via telefoon, ticketing en chat
  • Problemen diagnosticeren met betrekking tot PV‑omvormers, hybride omvormers, batterijsystemen en EV‑laders
  • Systeembedrag analyseren via PV‑productiegrafieken, energiestroomdiagrammen, SoC‑curves, logs en foutcodes
  • Installateurs begeleiden tijdens de ingebruikname, configuratie en parameterinstellingen

Connectiviteit & Communicatie

  • Assisteren bij Wi‑Fi/Ethernet/RS485‑communicatieproblemen
  • Klanten ondersteunen met cloudportalen, monitoringapps, datalogging en firmware

Documentatie & Samenwerking

  • Alle acties registreren in Salesforce
  • Troubleshooting‑gidsen en kennisbankartikelen creëren of updaten
  • Samenwerken met onze Duitse engineeringteams voor complexe escalaties

🎯 Vereiste vaardigheden & kwalificaties

We zoeken iemand die technisch sterk staat en comfortabel is met een grote hoeveelheid technische informatie.

Talen

  • Vloeiend Engels + Nederlands en/of Frans (spreken & schrijven)

Technische kennis

  • Goede kennis van elektrische basisprincipes (AC/DC), PV‑productie, opbrengstcurves en batterijgedrag
  • Vermogen om:
    • grafieken, logs en systeemdata te interpreteren
    • PV-, hybride‑ en opslagsystemen te troubleshooten
    • communicatieprotocollen te begrijpen
    • Een diploma in elektrotechniek, IT, engineering of gelijkwaardige ervaring
    • Ervaring in technische helpdesk, field engineering of ondersteuning binnen hernieuwbare energie is een sterke plus

Soft Skills

  • Sterk analytisch vermogen en probleemoplossend ingesteld
  • Uitstekende communicatie en klantgerichte houding
  • In staat om technische complexiteit en continue bijscholing aan te kunnen
  • Stressbestendig, gestructureerd, betrouwbaar en een teamspeler

💼 Nice‑to‑Have

  • Ervaring met: PV‑omvormers / hybride omvormers en/of batterijsystemen (BESS) en/of EV‑laders
  • Kennis van Belgische en Nederlandse netnormen
  • Ervaring met installateurs‑monitoringplatformen
  • Bekendheid met Modbus, dataloggers of IoT‑connectiviteit

💚 Wat wij bieden

  • Werken bij een toonaangevend Europees bedrijf in hernieuwbare energie
  • Een betekenisvolle rol die bijdraagt aan de energietransitie
  • Uitgebreide interne trainingen over:
    • omvormers
    • opslagsystemen
    • communicatieprotocollen
    • monitoringtools
    • Competitief salarispakket (13e maand, verzekeringen, maaltijdcheques, mobiliteitsvoordelen)
    • 32 vakantiedagen & flexibel hybride werken
    • Ondersteunend team en internationale doorgroeimogelijkheden

📩 Solliciteren?

Stuur je CV en motivatiebrief naar: [email protected]

SMA Benelux bvba

Generaal de Wittelaan 19B

2800 Mechelen

www.SMA-Benelux.com

Omvormer- en zonne-energieoplossingen | SMA Benelux

Als wereldwijd toonaangevende specialist in fotovoltaïsche installatietechniek bepaalt de SMA-Groep vandaag de norm voor de decentrale en duurzame energievoorziening van morgen.

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About the role

April 10, 2026

Full time

Company

April 10, 2026

Hybrid

Solar Energy , Energy Storage , EV Charging Infrastructure

SMA Solar

sma.de

  •  Mechelen, Belgium

Junior to mid-level

UTC+01:00

Tags

Battery Management Systems · EV Charging Infrastructure · Grid Integration · Inverter Technology · Photovoltaic Systems · Technical Support