Customer Engagement Advisor

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

This is a field based role in Virginia.

We are looking for a talented individual to join our team as an Engineering Field Specialist supporting Commercial & Industrial (C&I) Demand Response programs. The candidate must live in and travel throughout the Virginia utility territory.

This role serves as the local and on-site technical representative, applying energy engineering analysis to support demand response curtailment strategies, energy efficiency initiatives, and customer program participation.

You will conduct field assessments, install and/or verify equipment, and perform detailed technical data collection and analysis to evaluate customer load profiles, curtailment potential, and overall program performance. This position requires a strong foundation in energy systems, load calculations, and operational analysis to support both real-time and planned demand response events.

For this opportunity, you're a great fit if you can...

• Conduct on-site evaluations and engineering analysis of commercial and industrial energy systems to assess demand response potential and overall performance
• Collect, validate, and analyze field data, including load profiles, equipment performance, and operational characteristics
• Apply engineering principles to develop, calculate, and verify baselines, load reductions, and curtailment strategies
• Translate data insights into actionable recommendations to improve program outcomes and customer participation
• Serve as a technical liaison between customers, account managers, and internal engineering teams, providing guidance, training, and support
• Troubleshoot complex systems and resolve issues using analytical, data-driven approaches while ensuring accuracy and integrity of program data

In this exciting career opportunity, you will have...

• 6+ years of relevant experience in energy engineering, field engineering, or technical energy program delivery
• Associate's degree, technical certification, or equivalent experience required; Bachelor's degree and background in energy engineering, mechanical/electrical systems, or related field strongly preferred
• Demonstrated experience with energy calculations, load analysis, or demand response/energy efficiency programs
• Valid driver's license and reliable vehicle for travel throughout the territory
• 21+ with a clean valid drivers license
• Reliable vehicle to travel through defined territory

Target compensation...

$56,000 - $68,000 depending on experience

This is a safety-sensitive position and may include field work (such as work in industrial/commercial locations and customer homes), warehouse work, or requires driving on behalf of the company. Individuals provided a conditional offer of employment for this position must successfully pass a post-offer, pre-employment drug test and consent to the company obtaining a motor vehicle report evidencing a satisfactory driving record. Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug test and maintain a clean driving record as an ongoing requirement for continued employment.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$55,700.00 - $83,500.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.