Fronius

Customer Support Specialist (m/f/d) for Solar Energy

Join Fronius in Neuhof as a Customer Support Specialist for Solar Energy. Support installers and end users via phone, email, and social media. Benefit from a permanent contract, flexible home office, and health programs while contributing to Germany’s energy transition.
Fronius
Fronius Neuhof, Germany Hybrid Full time UTC+01:00

Fronius

Company Overview

Name

Fronius International GmbH

Headquarters

Wels, Upper Austria, Austria

Founded

1945

Size

Approximately 7,000 employees worldwide (source: linkedin.com).

What They Do

Fronius is a leading company in the renewable energy sector, focusing on three main business areas: Perfect Welding, Solar Energy, and Perfect Charging. The Solar Energy division has become a central component of the company’s strategy, offering comprehensive solutions in photovoltaic systems, energy storage systems, and intelligent energy management (source: fronius.com). The product range includes various photovoltaic inverters, including the Fronius Primo and Symo SnapINverters designed for small systems, as well as the GEN24 series, which is regarded as the flagship platform for hybrid inverters. These products are designed to enable maximum self-consumption and offer integrated backup power functions (source: fronius.com).

Projects & Track Record

While no specific completed projects with capacity figures or costs have been provided, a case study shows that a facility produces 675,000 kWh annually and achieves a peak load reduction of 380 kW during sunlight hours (source: fronius.com). The company is currently working on integrating its new Fronius Reserva battery storage system, set to launch in 2025, which will significantly expand its product range in integrated energy solutions (source: fronius.com).

Current Developments

A significant development is the introduction of the Fronius Reserva battery storage system in 2025, which completes the company’s integrated energy solution (source: fronius.com). Additionally, the company will celebrate its 80th anniversary in 2025, highlighting its continuous innovation and operation since its founding in 1945 (source: fronius.com).

Working at Fronius

Fronius employs professionals in various fields, including product development, software development, technical support, and sales. The company structure encompasses three main business areas, providing a wide range of career opportunities (source: fronius.com). Offices are located worldwide, with significant locations in Austria, Germany, the USA, and other countries, increasing the potential for international careers (source: fronius.com).

Last updated on Mar 27, 2026 | Report an issue

Sonnenstrom für Haushalt, E-Mobilität und Wärme ist der Schlüssel für eine nachhaltigere Zukunft. Werde Teil unseres Teams für Solar Energy und treibe zusammen mit uns die Energiewende in Deutschland voran.

Deine Aufgaben

  • Kundensupport per Telefon für Installateure und Endanwender
  • Kundensupport per E-Mail und Social Media
  • Beantwortung von Fragen zu unseren Fronius Produkten im Bereich Solar Energy
  • Erfassung von Kundenanfragen und Kundenkontakten in der MS CRM Software
  • Arbeiten mit verschiedenen Fronius Analysetools

Du verfügst über

  • Abgeschlossene technische oder kaufmännische Berufsausbildung
  • Gute EDV-Kenntnisse (MS Office)
  • Technisches Verständnis bzw. Affinität zur Technik
  • Teamfähigkeit sowie Zuverlässigkeit
  • Dienstleistungsorientierte, strukturierte und selbstständige Arbeitsweise
  • Freude an Kundengesprächen

Wir bieten

  • Unbefristete und moderne Arbeitsplätze in einem nachhaltigen Unternehmen
  • Familiäres Betriebsklima
  • Attraktive Vergütung sowie Urlaubs- und Weihnachtsgeld und 30 Tage Jahresurlaub
  • Teilweise Homeoffice-Möglichkeit
  • Erstklassige, mehrmonatige Einarbeitung inkl. Patenprogramm
  • Gesundheitsförderung, Betriebliche Altersversorgung, Jobfahrrad (E-Bike), Corporate Benefits
  • Ein anspruchsvolles Aufgabengebiet mit hoher Eigenverantwortung
  • Möglichkeit zur kontinuierlichen Weiterbildung

Möchtest du Teil eines engagierten Teams werden und mit deiner Energie Besseres bewirken? Dann freut sich Carina Farnung über deine aussagekräftige Bewerbung inkl. Anschreiben, Lebenslauf und Zeugnisse.

Apply now

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About the role

July 30, 2026

July 30, 2026

Full time

Hybrid

Company

Solar Energy

Fronius

fronius.com

  •  Neuhof, Germany

Technical or commercial vocational training required

UTC+01:00

Tags

Customer Management